Duties

Summary

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.

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Responsibilities

• Supervise, lead, mentor, and develop employees.
• Provide software sustainment expertise for Defense Business Systems by: defining system/software requirements; developing software architectures; overseeing software testing and rapid/agile based development, integration, and demo support.
• Oversee multiple projects and ensure successful accomplishment of organizational goals and customer/stakeholder outcomes.
• Provide program management support to include interfacing with stakeholders; reviewing technical proposals; managing schedules, staffing, resources, and performance metrics.
• Collaborate with the system's Life Cycle Program Manager and staff; and other duties as assigned.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
Yes

Promotion Potential
3

Requirements

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires Level III certification in Acquisition Career Field Information Technology or the incumbent must be able to obtain certification within 24 months of appointment
• Supervisory Probationary Period is required.
• This position requires submission of Financial Disclosure Statement, OGE-450, upon entering the position and annually thereafter.
• Position is Non-Critical Sensitive (3) requiring a Secret security clearance or the incumbent must be able to obtain and maintain a Secret clearance.
• Incumbent subject to travel on short notice (i.e., less than 24 hours notice). Is subject to frequent unscheduled overtime on short notice (i.e., less than 15 minutes notice).
• OGE-450 Financial Disclosure is required.

Qualifications

About the Position: This is a Supervisory IT Specialist (SYSANALYSIS) and is located in the CECOM Software Engineering Command (SEC), EIS Directorate, Information Systems Sustainment Division, at Fort Lee Virginia. The incumbent will serve as Chief of the Applications Branch with the responsibility to sustain the software baselines for assigned applications and systems and manage the administrative and technical work of the organizational unit. This includes but is not limited to responsibilities as the Information System Owner for the Electronic Financial Liability for the Investigations of Property Loss (eFLIPL) system.

Who May Apply:

• US Citizens

• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible (PPP DoD MSP

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .

To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to perform the duties of the position.

Specialized Experience is defined as: 1) Leadership and/or technical experience on software intensive programs in one or more of the following areas: software development, or software sustainment, or system engineering, or software test & evaluation, or configuration management, or software applications, or infrastructure support; AND 2) Working with internal or external customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations, preferably in an IT related role; AND 3) Demonstrated ability to lead a team or working group or program/project management. Applicantsmust demonstrate meeting ALL areas of specialized experience within the narrative content of resume.

This definition of specialized experience is work performed at the next lower grade/level position in the federal service DE-02 pay band/GS-11 equivalent grade level.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.

You will be evaluated on the basis of your level of competency in the following areas:

• Customer Service
• Information Technology Life Cycle Management
• Leadership
• Project Management

"Applicants to this announcement referred for consideration to selecting officials, may be asked to complete pre-employment assessments. The assessments will supplement the interview process, with the results being one data element among several used to evaluate a candidate's technical skills, supervisory abilities, and position fit. Candidates will be notified with separate instructions should they be required to complete the assessments."

Education

Some positions allow substitution of education for the required experience. For this position, you must possess specialized experience alone. There is no substitution of education for experience at the specified grade level.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Two year trial/probationary period may be required.
• Direct Deposit of Pay is required.
• This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• This is a Career Program (CP) 34 - Information Technology position.
• You may claim military spouse preference (MSP).
• If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
• Supervisory Probationary Period is Required.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience.

If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

Background checks and security clearance

Security clearance
Secret

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External) .

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

• Your resume may be submitted in any format and must support the specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
• For additional information see: What to include in your resume .

2. Other supporting documents:

• Cover Letter, optional
• Most recent Performance Appraisal, if applicable
• This position has an individual occupational requirement. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses
• This position requires a job-related license or certification. You MAY submit a copy of your license or certification with your application package. See: Transcripts and Licenses

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.