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Director, Product Management - United Income

Employer
Capital One
Location
McLean, Virginia
Closing date
Jun 9, 2021

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Job Details

Center 1 (19052), United States of America, McLean, Virginia

Director, Product Management - United Income

We're United Income from Capital One, a recently acquired fintech startup that's focused on building wealth potential for our customers-and we're looking to add a Director of Product Management to our growing team.

Our vision is clear:

Use technology to lower the cost of financial advice, improve its quality and simplify its delivery, so that we can help more people convert their hard work into financial mobility and long-term security in retirement and beyond.

Our goals are simple:

Create the best financial planning and money management solution in the world.

Create a culture that's ambitious, fun, smart, and attracts and retains the best talent in each of our major areas of business.

Meaningfully and measurably improve the financial lives of American households.

About the role:

We're looking for someone to hit the ground running as the director of product management for our Growth team. The scope of this role will include:
  • Setting and owning the United Income's Growth product strategy and roadmap, in coordination with broader United Income business goals, to define, launch, and manage the digital product for a defined customer base
  • Working to articulate, iterate, and build an ideal onboarding and post-onboarding product experience to fuel United Income's growth to a top-5 wealth manager
  • Tracking and evaluation of user experience through AB testing, multi-variable testing, and journey mapping
  • Collaborating with design to set quarterly research goals to address key product challenges so that we can expand into new customer segments and opportunities with confidence
  • Partnering with business intent, design, and marketing to determine how we bring to life the value United Income can provide to all prospective customers
  • Creating and maintaining detailed metrics reports that you'll present to United Income leadership
  • Leading a team of product managers, designers, and engineers to solve tough problems


All of this work will support our core metrics of asset growth, cost to acquire, and maintaining our ambitious pace of innovation.

What we expect to see:
  • You're ready to roll up your sleeves and do the hard work necessary to support your projects and the company's strategic goals.
  • You combine enthusiasm, pragmatism, optimism and expertise to rally teams to accomplish well-defined goals.
  • You balance business goals and user needs.
  • You use metrics and analytics to define product success and user impact.


Basic qualifications:
  • Bachelor's degree or military experience
  • At least 8 years of digital product management experience
  • At least 3 years of people management experience


Preferred qualifications:
  • 10+ years of product management experience and a demonstrable track record of delivering impactful solutions in an Agile environment
  • 5+ years of people management experience
  • Experience designing, building and managing customer onboarding experiences
  • Experience building and executing product strategy and roadmaps
  • Experience building product in the financial technology space, ideally in investing and/or wealth management
  • Experience working with marketing on how to sell digital products to customers
  • Experience driving significant impact in matrixed structures using influence
  • Excellent verbal and written communication skills
  • Fluency with Jira and Confluence


At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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