IRS Internal Pathways Recent Graduate (Staff Support Assistant (OA))

Employer
USAJobs
Location
Washington, D.C
Posted
May 11, 2021
Closes
May 14, 2021
Hours
Full Time
Duties

Summary

The IRS Internal Recent Graduates Program affords a developmental opportunity to IRS employees, who have graduated within the previous 2 years from a qualifying educational institution or program.

More information about the Recent Graduates Program can be found here: Students & Recent Graduates .

See Other Information for Locations


Learn more about this agency

Responsibilities

If selected, you will be placed in a position as a Staff Support Assistant (OA), GS-0303, Career Ladder 05/06/07in the Tax Exempt & Government Entities (TE/GE) Division

WHAT DOES A STAFF SUPPORT ASSISTANT DO? Staff Assistants provide administrative and clerical support to a Manager and his/her staff. They perform clerical and technical work in support of the function including, but not limited to, general office work such as receiving, screening, and answering telephone calls; providing telephone and receptionist services to visitors; establishing, organizing, and maintaining files; and typing and reviewing correspondence. Additionally, the incumbent performs more specialized administrative work to support the work of management analysis, program analysis and other administrative work of the office.

WHAT IS THE TAX EXEMPT AND GOVERNMENT ENTITIES DIVISION? Tax Exempt & Government Entities Division serves Employee Plans which examines the returns of qualified pension benefit plans compliance. Exempt Organizations ensures not-for-profit organizations meet tax-exempt status requirements. And, Government Entities ensures organizations meet their tax withholding and employment tax payment requirements.

The following are the duties of a Staff Support Assistant (OA) Student Trainee at the GS-07. At the lower grade levels, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.
  • Establish, organize, and maintain files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance.
  • Review all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses.
  • Use a variety of computer software programs involving the application of word processing, spreadsheet, slide-presentation, and statistical database programs to input, update, retrieve, gather, and generate data or reports.
  • Compute or verify the accuracy of standard work measurement data.
  • Review performance and management indicator reports, suggestions for program improvements, and other similar management and program analysis documents.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Not required

Supervisory status
No

Promotion Potential
07

Requirements

Conditions of Employment

  • Refer to Other Information.
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National
  • IRS Employees with Career or Career Conditional Appointments


In order to successfully complete the Recent Graduates Program, you must complete 1 year in the position, a minimum of at least 40 hours of interactive training, and demonstration of successful job performance. If for any reason do not successfully complete the program you will be returned to the previous grade of the same or similar position you previously held within IRS prior to being selected for the Recent Graduates Program.

PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years.

Qualifications

In the Recent Graduate Program, you may qualify based solely on education, experience or a combination of both. You must meet the following requirements by the closing date of this announcement:

GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: providing office administrative support doing functions such as preparing correspondence and greeting and directing visitors. OR

A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. You may qualify by a combination of experience and education.

GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, and coordinating services between customers and providers for support services.

ALL GRADES: You may qualify with a combination of qualifying education and experience. Options for qualifying based on a combination will be identified in the online questions. In addition to the above you must have, within the previous 2 years, completed all educational requirements for a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying institution; or intended graduation is no more than 9 months from date of application.

*Veterans (as defined in 5 U.S.C. 2108 ) who, due to a military service obligation, were precluded from applying to a Recent Graduates Program during any portion of the 2 year eligibility period may have their eligibility period extended so that they receive the full 2 years of eligibility. The remaining 2-year eligibility period will begin upon his or her release or discharge from active duty. The veteran's eligibility period may not extend beyond 6 years from the date of completion of all requirements of an academic course of study.

- The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education

Additional information

Positions are located in Dallas, Ogden and Washington, DC

POSITION DESCRIPTIONS 94328, 94329
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:
  • All selectees must sign a Participant Agreement.
  • An official transcript will be required if you are selected.
  • Pay retention may be offered based on applicable laws and regulations.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a non-bargaining unit position.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Tour of Duty: Monday - Friday 8:00 am to 4:30 pm
  • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns. Must meet IRS telework eligibility requirements



How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be ranked in accordance with the Service's Merit Promotion Plan (i.e., National Agreement or Internal Revenue Manual). You will be evaluated on the following competencies: Interpersonal Skills, Applies Technology to Tasks, Self Management, Oral Communication, Writing, Customer Service.

Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. You may obtain your most recent awards listing at https://persinfo.web.irs.gov/ .

Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral:
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order.

You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.


If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP) , you must receive a score of category HIGHLY QUALIFIED or better to be rated as "well qualified" to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Suitability/Fitness

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, 3. Provide proof of enrollment or education (see education documentation required) and 4. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

EDUCATION DOCUMENTATION

You must submit dated documentation showing completion or intended completion (if graduation is no more than 9 months from the date of application) of all educational requirements (e.g. letter from the registrar, unofficial transcripts). An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page . If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION
IRS Career Transition Assistance Plan (CTAP) eligibles can apply for jobs within and outside the commuting area.

IRS REASSIGNMENT PREFERENCE PROGRAM (RPP)

You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

PERFORMANCE APPRAISAL/AWARDS

Submit a copy of your most recent completed performance appraisal.

If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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