Manager, Human Capital Data Analytics

Washington, D.C
May 11, 2021
May 18, 2021
Full Time


Amended grade level to GS-14/15.

The Department of Homeland Security has a great opportunity for a data enthusiast with a discovery mindset. The Strategic Workforce and Planning and Analysis (SWPA) division, in the Office of the Chief Human Capital Officer (OCHCO) is seeking a forward-thinking and endlessly curious data expert to lead our Data Analytics team, to drive our critical mission by evolving and maturing our workforce analysis, visualization and reporting practice.
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The incumbent serves as the Subject Matter Expert on workforce analytics and the Manager of the Human Capital Data Analytics Branch that develops and applies analytic methods to, and coordinates reporting of, human capital data to improve policies and programs across OCHCO organizations and Components, thereby ensuring valid, reliable and usable data while promoting internal and external human capital reporting consistency. The incumbent will help establish and implement the strategic direction for OCHCO's analytics and data initiatives, driven by the needs of DHS Components to answer mission critical questions.
  • Interprets data to unearth trends, relationships, root causes, etc. in the Human Capital domain and uses that information to develop and deliver effective analytical reports that will positively impact human capital processes and practices throughout the Department.
  • Leverage various statistical techniques and advanced business intelligence knowledge to identify patterns within large data sets, interpret and present results from complex workforce analytics models to make predictions and influence key decisions on human capital planning strategies.
  • Oversee and deliver key insights to business partners and DHS senior management on human capital programs utilizing advanced workforce analysis, including the creation of various Human Capital Dashboards.
  • Establish and Chair a Department-wide Data Analytics Council between OCHCO and Components to ensure consistency in external and internal enterprise-wide human capital data reporting, analysis, and business intelligence initiatives.
  • Manage reporting and correspondence on DHS human capital data from internal and external parties, such as the DHS Secretary and other DHS senior leadership, the Government Accountability Office, Congress, the Office of Personnel Management, the Office of Management and Budget, etc.
The incumbent reports to the Executive Director, Strategic Workforce Planning & Analysis and will have a significant public role in sharing OCHCO's analytic products, dashboards, data reports and collaborating with internal and external stakeholders.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a current permanent Federal employee
  • Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.
  • Must currently hold a Secret clearance


Qualifications required:
  • Expert knowledge of advanced analysis and statistical methodologies at a level sufficient to lead others in the development and interpretive evaluation of models and forecasting plans for complex workforce data.
  • Mastery of business intelligence and data visualization applications to develop workforce analytics, interactive data dashboards, and reports suitable for multiple audiences, including Executives and other senior leaders.
  • Advance ability to tell stories with data, to take complex, technical, statistical and analytical problems and explain them simply, in a concise and compelling manner to technical and non-technical audiences, including senior leadership and front-line managers and supervisors. Information may be presented either orally or in written form.
  • Ability to interpret results from predictive models and statistical tools, translate them into common language for communication to internal customers on workforce analytics products, and make strategic recommendations based on analysis results.
  • Strong ability to provide direction, coordinate and oversee the work of others, including planning, assigning tasks, monitoring progress and providing technical guidance and feedback.

  • Please read the following important information to ensure we have everything we need to consider your application:
    It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

    Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

    Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.
  • Complete 12 hours of professional development using Skillsoft courses, videos, and books in conjunction with the established assignment objectives for the JDA.
  • Attend each of the DHS Joint Duty Program Director's quarterly webinars (1 hour per quarter).

  • How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment.

    If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement.

    Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and/or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    1. Resume: Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.

    2. SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information:
  • Your appointment in the Federal service
  • Tenure
  • Grade and Step
  • Full performance level
  • If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.

    3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02 .

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