IT Specialist (INFOSEC) CG-2210-13

Washington, D.C
May 10, 2021
May 18, 2021
Full Time


This position is located in the Chief Information Officer Organization, Infrastructure and Operations Services Branch, of the Federal Deposit Insurance Corporation and designs, develops, configures, and tests enterprise-wide unified communications solutions for implementation throughout the FDIC, and provides technical tier three support.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

Learn more about this agency


Analyzes and evaluates the design, selection, and implementation of multi-vendor on-premise or off-premise unified communication solutions for the Corporation.

Defines monitoring and reporting requirements, analyzes and recommends selection of hardware and software technologies and processes most suited to the requirements of the Corporation.

Evaluates vendor proposals, conducts network studies and traffic analyses, prepares forecasts of network traffic and capacity, develops unified communication and unified communications as a service architectures, supports application integration with unified communication infrastructure, and recommends design modifications that reduce costs or improve service.

Participates in the gathering of end-to-end unified communications hardware and software requirements for new initiatives, and evaluates and tests hardware and software products to determine which products best meet the IT requirements of the Corporation and enhance the Corporation's information security posture.

Ensures the rigorous application of information security, information assurance policies, principles, and practices in the delivery of all network services to safeguard the FDIC internal and external networks in support of the FDIC core business.

Travel Required

Occasional travel - May require occasional overnight travel.

Supervisory status

Promotion Potential


Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.


Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .

You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the competencies listed above, applicants must meet the specialized experience for this position.

To qualify at the CG/GS-13 grade level, you must have at least one-year of specialized experience equivalent to at least the grade CG/GS-12 grade level in the Federal service. Specialized experience is defined as experience supporting the design, configuration, application integration, implementation, and migration of multi-vendor unified communication infrastructures from on-premise to cloud-based solutions; and developing unified communications security policies, procedures, in accordance with National Institute of Standards and Technology (NIST) guidelines.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined "well qualified" for this position. For more information, click here


There is no substitution of education for the experience for this position.

Additional information

The FDIC will utilize Direct Hire Authority to fill future vacancies in a variety of Cyber and Information Security (INFOSEC) occupations. Applications MAY BE periodically referred to Hiring Officials both during the open period and for up to 90 days after the closing date of the vacancy.

If selected, you may be required to serve a probationary period.

To read about your rights and responsibilities as an applicant for Federal employment, click here .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

"This is a Direct-Hire Public Notice. Applications will be accepted for the location identified in the public notice. Veteran's preference and traditional rating and ranking of applicants DO NOT apply to positions filled under this public notice. All complete applications (transcripts must be included) will be verified for eligibility requirements and will be submitted to the hiring official upon request.

Upon the submission of your application package to, you will receive an automatic reply from OPM informing you that your application has been submitted, received and is being processed. If you provided an email address, you will receive an email message acknowledging the receipt of your application. Your application will remain active through the open period of this Public Notice. You will not receive any additional notifications, and your resume may not be reviewed for qualifications unless a position is requested to be filled by the hiring official. After you submit your application, you will be contacted only if further evaluation or interviews are required or upon your selection."

Your application will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. If you are found qualified, you will be referred to the selecting official for further review and consideration.
  • Knowledge of network and information security technologies to include routed and switched environments.
  • Skill in the design, deployment, management, and optimization of multi-vendor on-premise or off-premise unified communications, and voice and video infrastructures.
  • Ability to leverage management and monitoring tools to assess network health, voice and call quality, perform proactive monitoring, analyze capacity management, correlate multiple data sources, and evaluate risks throughout the enterprise.
  • Skill gathering requirements, developing use cases, and testing techniques in a lab environment, quality assurance testing, and the ability to transform testing results into written recommendations and standards.
  • Knowledge of Federal and Corporation information security policies and understanding of information security principles, concepts, standards, practices, techniques, and methods.

  • You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    High Risk (HR)

    Trust determination process

    Required Documents

    INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced Federal employee eligible for consideration under ICTAP, you must submit proof of eligibility. For more information, click here

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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