Communications Manager, HR Shared Services

Capital One
Richmond, Virginia
May 09, 2021
Jun 07, 2021
Full Time
West Creek 2 (12072), United States of America, Richmond, Virginia

Communications Manager, HR Shared Services

We're looking for a teammate to build and create a strong associate communications platform in HR Shared Services; someone who will bring our unique story and varied products to life and highlight what makes our work and people who do it so special.

As Manager of Shared Services Communications, you will be responsible for leading and driving effective, engaging and HR-branded communicatications. This role will play a key role in helping support the Shared Services leaders and broader Shared Services organization rally associates, celebrate and showcase success, and create transparency for organizational growth and change.

Additional Responsibilities and Skills:
  • Design, build and execute an internal communications strategy to support HR Shared Services' vision, goals and objectives.
  • Guide teams in HR Shared Services on how to implement communications strategy for localized output to ensure consistency and uniformity across HR Shared Services brand
  • Create powerful stories using strong writing skills to showcase the incredible work being done across Shared Services
  • Draft and edit communications for HR Shared Services internal channels, including All Hands, newsletters, blog posts, Pulse pages, etc.
  • Help build, shape and maintain HR Shared Services brand identity to the rest of HR
  • Build partnerships with key stakeholders, collaborating across teams to share information, such as with THREAD, HR Technology, Connected Products, and Total Rewards.
  • Support HR Shared Services leadership team directly with any key communications.
  • Measure the effectiveness of communications and channels on an ongoing basis and make recommendations for improvements.
  • Support our Diversity, Inclusion & Belonging work with communication and content development.

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 4 years of experience in communications, marketing, OR Public Relations
  • At least 2 years of experience working with Google Suite (Sheets, Slides, Docs, etc.)

Preferred Qualifications:
  • Masters degree in Marketing, Business or Communications
  • 2+ years marketing experience
  • 3+ years experience driving creative strategy and optimization plans
  • 1+ years experience working with HR
  • 1+ years of experience working on Vessel
  • 1+ years of experience managing people

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.