Product Manager - Channels Product and Platform
- Employer
- Capital One
- Location
- Richmond, Virginia
- Closing date
- May 14, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Product Manager - Channels Product and Platform
With a deep focus on our customers and our technology, we are recruiting Product Managers to lead self-empowered feature teams of top-notch software engineers tasked with delivering a modern, enterprise-wide platform solution for agent servicing and customer case management.
We look for people who thrive in an entrepreneurial environment driven by both analysis and creativity. They must be strong product leaders who are selfless and invest in the success of their peers, managers and partners with a deep understanding of products, analytics, technology and operations.
Keep reading if:
- You're driven to collaboratively build an enterprise technology solution
- You embrace Agile by defining, building, and launching minimum viable products (MVPs)
- You are excited to use data driven insights to improve customer experience and provide business value
- You have a passion for identifying and solving real consumer and business problems
What you'll do:
- Lead Agile teams through the design and delivery of a transformational technology platform
- Define and communicate a product roadmap aligned with business objectives
- Document and prioritize product specifications including goals, use cases, and requirements
- Define and analyze metrics to measure the success of product launches
- Develop the strategy for building and evolving services into full-fledged products (both internal and external-facing)
- Collaborate with other product managers to align dependencies and releases for related products
What we're looking for:
- Amazing product instincts based on intellectual curiosity for emerging technologies and engineering challenges. You are a creative expert in building and testing large-scale technology platforms.
- A love for working in ambiguity-and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward, and iterate along the way. This is all about being collaborative, flexible, agile, dependable, and responsive in the face of many moving parts.
- A bias toward action and a proven track record of delivering minimum viable products to market at scale. You proactively identify impediments on the critical path and remove them.
- Excellent communication skills to navigate a matrixed organization and tell compelling stories with ease to senior executives.
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 3 years of experience in product management
Preferred Qualifications:
- Bachelor's Degree in Computer Science or Engineering
- MBA or Master's degree
- 5+ years of experience translating business strategy and analysis into experience-defining products
- 5+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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