Health System Specialist (Business Manager)

Employer
USAJobs
Location
Baltimore, Maryland
Posted
May 08, 2021
Closes
May 14, 2021
Hours
Full Time
Duties

Summary

Top 5 reasons YOU should choose a career with VA:

5. A premium benefits package

4. fulfilling and challenging work environment

3. Work where you want to live

2. On-the-job growth and advancement

1. To discover the career you want, for the future you deserve
Learn more about this agency

Responsibilities

The Health System Specialist (HSS) Business Manager serves as a member of the management team with the primary purpose to direct and perform all administrative functions that include administration, human resources management, budget and finance, management and program analysis, office support services, document control, logistics, and a variety of related administrative matters in support of operations at the VA Maryland Health Care.

The primary purpose of this position is to provide support to top management using a high degree of analytical ability and specialized knowledge of the principles and practices related to the management of healthcare delivery systems. Operational activities may include review, analysis and recommendations regarding administrative practices in both administrative and clinical areas. The incumbent plans and evaluates administrative programs, leads committees and workgroups at both the facility and VISN levels, works on special projects, identifies opportunities to improve customer service and revenue, facilitates the development of creative and innovative business practices, and provides expertise and direction on health care best practices. The employee provides leadership, coordination and direction to achieve optimal utilization of available resources while breaking down barriers to high performance work systems.

The incumbent develops and coordinates internal review systems to assure that both clinical and administrative activities comply with agency and accrediting requirements; assists in the development and implementation of outcome measures of clinical effectiveness; leads and/or participates in medical center, VISN and VHA committees/governance; examines Congressional and VHA budget processes, including participating in budget development and execution; responds to congressional inquiries; analyzes complex and critical data making recommendations for remedial action; and supports research projects and educational affiliations.

Promotion Potential: GS-0671-13

Work Schedule: Monday - Friday, 8am - 4:30pm
Compressed/Flexible: Not available
Telework: Position suitable
Virtual: This is not a virtual position.
Position Description/PD#: Health Systems Specialist - 13075-O
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Travel Required

Occasional travel - You may be expected to travel for this position to VISN 5 Medical Centers.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process.
  • All employees of the VA Maryland Health Care facility are deemed to be providing critical services. Incumbents of these positions are required to be at work regardless of emergency situations or any general dismissal authorization.
  • All VA properties are now a smoke and vape free environment.


Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/18/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Progressively responsible analytical and administrative, management, or supervisory experience in the health care field. Examples of specialized experience would typically include, but are not limited to: Provides administrative support to the Service Chief, has knowledge of agency's mission, vision and goals. Supports coordination of future health care programs. Analytical abilities, expertise and clinical experience to problem solve complex issues. Interprets, reviews and applies the Joint Commission Standards, VACO policies and regulations. Knowledgeable of staffing issues, eligibility issues, budget and/or space requirements. Formulates new policies that addresses federal and state regulations.
  • In addition to the above, specialized experience for this GS-12 grade level position includes: Forecasting, planning and allocation of resources; utilizes data from various sources in planning for processes and systems; establishes priorities for personnel, services, supplies and equipment; analyses complex information and problems in an objective manner and derives logical conclusions to provide a sound basis for programs priorities; designs administrative structure to meet current and new program initiatives; plans, organizes, and directs a team(s) and to negotiate effectively; provides oversight and coordination of administrative efforts; develops, promotes, and maintains good relations with a variety of groups inside and outside the service line and health care system; manages the recruitment, orientation, and retention of clinical and non-clinical staff to meet effective service line staffing levels; identifies and recommends ways of combining and eliminating, simplifying, and improving processes and procedures; leads role in developing internal review systems to ensure administrative and clinical activities are in compliance; knows quality of care standards and various accreditation or regulatory requirements specific to the program.
You will be rated on the following Competencies for this position:

  • Administration and Management
  • Analysis and Problem Solving
  • Attention to Detail
  • Financial Management
  • Project Management


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is done in an office environment and is mostly sedentary in nature, although some walking or carrying of files is required. A moderate amount of emotional stress prevails on a daily basis when dealing with patients, family members and/or staff.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

  • Cover Letter
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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