Sr. Financial Coordinator - Global Services

May 08, 2021
May 29, 2021
Full Time
The GS - Sr. Financial Coordinator is responsible for successfully managing the daily financial operations of the Global Services Division. This person has knowledge of all aspects of the department process from the patient registration process thru the billing & collections and regularly prepares financial reports. Responsible for creating detailed cost estimates, patient registration, direct interaction with foreign payers, international insurances, and embassies. This role will also conduct forecasting, performance reporting, and expense management on departmental budgets. This position will advise management on the allocation of resources to best accomplish objectives and prepare reports for management. This role is customer-focused and can multitask with interruptions in a fast-paced environment.


Minimum Education
Master's Degree
Bachelor's Degree

Specific Requirements and Preferences
Or comparable level of education (Required) Or
Or comparable level of education (Required) And

Minimum Work Experience
5 years
3 years
3 years

Specific Requirements and Preferences
Work experience in hospital registration, insurance claim verification, billing and collections. (Required) And
Experience with claim processing/reimbursement. (Required) And
Experience with budget management. (Required) And
Medical terminology knowledge. (Preferred) And
Knowledge of CPT / ICD-9 coding. (Preferred) And

Required Skills/Knowledge
• Fluency on a foreign language is preferred (Arabic, Spanish, or Mandarin).
• Knowledge of medical insurances, hospital billing and collection process.
• Experience creating dashboards, reports using Tableau, CRM or similar software.
• Intermediate/advanced level computer skills in MS Office Suite, Cerner, Billing Systems.
• Analytical Skills to assemble, evaluate large complex data sets.
• Must have excellent written and verbal skills.
• Must have the ability to maintain excellent working relationships with departments' clinical and administrative staff, as well as payers and patients.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to manage multiple and simultaneous responsibilities and to prioritize duties/tasks.

Functional Accountabilities

Patient Financial Services
1. • Conducts meetings with patients and/or family members.
• Creates accurate detailed cost estimates for patients and payers.
• Reviews and pre-registers daily inpatient schedule and outpatient appointments.
• Responsible for financially clearing patients.
• Obtains payer approval/insurance authorization for services.
• Calculate and collect cash payments appropriately for all patients.
• Generate daily insurance verification and precertification reports and follow up with case management and insurance verification departments as appropriate.
• Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements Reviews posted charges.
• Maintain and update multiple financial reimbursement reports and communicates with hospital and billing staff to reconcile billing statements.
• Enter pertinent payor/insurance information into system and maintains creates detailed notes in the system to reflect all actions performed on an account.
• Discuss outstanding balances with patients.
• Submit monthly billed, A/R and collections reports to leadership.

Departmental Financial Operations
1. • Collaborates with leadership to develop a budget.
• Monitors spending to ensure it remains within budget.
• Forecasts and tracks financial results throughout the year to meet budget projections.
• Organizes budget templates and data in a clear and intuitive manner.
• Helps identify financial or operating risks associated with the execution of the contract or project.
• Look over pre existing and past budgets to identify weaknesses.
• Vendor and contract management.
• Ordering of office supplies.

1. • Performs other duties as assigned.
• Escalates any concerns as needed to direct supervisor.
• Creates and complies with relevant rules, regulations, policies and procedures.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
1. Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication 1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others' ideas and opinions
Performance Improvement/Problem-solving 1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility 1. Use resources efficiently
2. Search for less costly ways of doing things
Safety 1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation
3. Stop in the face of uncertainty and takes time to resolve the situation
4. Demonstrate accurate, clear and timely verbal and written communication
5. Actively promote safety for patients, families, visitors and co-workers
6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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