Duties

Summary

WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION customers are IRS employees. FMSS identifies and delivers value-added, cost efficient,shared service solutions, that facilitate the success of the IRS mission.

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Responsibilities

WHAT DOES A FACILITIES MANAGEMENT ASSISTANT DO? As a Facilities Management Assistant you will perform clerical and technical work by compiling and researching information (i.e. customer requirements), processing procurement requests, and performing one or more paraprofessional tasks in the program areas of real estate, space and building management, safety, security, personal property management, records and/or other related program areas.

As a Facilities Management Assistant you will:

• Review procedures, customer requirements and work requests to assure they are clear and understandable.
• Utilize information, standard data and other reports to determine timeliness, quality and completeness.
• Review information to eliminate redundant requirements, clarify organizational and funding responsibilities, verify time frames and explain Facilities Management processes.
• Identify products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections.
• Evaluate the effectiveness of products and services provided to customers from several IRS operating divisions located in assigned campus and posts-of-duty.
• Assist the manager in administering the work of the unit by recording time and work information (SETR), maintaining key work unit records, reviewing travel and other requests submitted to the manager for approval, etc.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Not required

Supervisory status
No

Promotion Potential
07

Requirements

Conditions of Employment

• Refer to Other Information
• Click "Print Preview" to review the entire announcement before applying.
• Must be a U.S. Citizen or National.
• IRS Employees with Career or Career Conditional Appointments

.

Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-5 LEVEL: You must have one year or (12) twelve months of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 level in the Federal service. Specialized experience for this position includes: Knowledge of programs and operations sufficient to resolve recurring problems in clerical procedures within the assigned organization; Knowledge of and skill in operating a variety of office automation equipment, such as electronic memory typewriters, personal computers, word processors and/or printers; Knowledge of grammar, spelling, capitalization, punctuation and commonly used formats and terminology and the ability to meet and deal courteously and tactfully with customers.

OR
You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

GS-6 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 level in the federal service. Specialized experience for this position includes: Ability to identify potential problems and gather information; Practical knowledge of a body of technical rules, guidelines, regulations and precedents applicable to the provision of facilities services; Basic working knowledge of theories, techniques and methodologies; Skill in meeting and dealing effectively with others to accomplish work assignments, clarify requirements and verify completion; and Basic knowledge of procedures used in drafting scopes for work orders, justifications, delivery and/or assembly requirements.

GS-7 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 level in the federal service. Specialized experience for this position includes: Demonstrate a broad working knowledge of procedures used in drafting scopes for work orders, delivery and assembly requirements; Practical knowledge of an extensive body of technical rules, guidelines, and precedents applicable to the provision of facilities services; Working knowledge of theories, techniques and methodologies to determine the effectiveness of program operations; Oral and written communications skills to acknowledge requests, clarify requirements, explain procedures; and skill in meeting and dealing effectively with others to accomplish work assignments.

For Grades 5: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

- The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:
You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education

Additional information

One (1) vacancy to be filled in the Facilities Management & Security Services (FMSS), within FMSS SECTION A

Positions are located in 1111 Constitution Ave NW, Washington, DC (DC0022)

POSITION DESCRIPTIONS 95476 (GS-05), 95477 (GS-06), 95478 (GS-07);
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:

• We may select from this announcement or any other source to fill one or more vacancies.
• This is a bargaining unit position.
• Alternative work schedule, staggered work hours or telework may be available.
• Must meet IRS telework eligibility requirements
• Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
  

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We Will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.