Director, Product Management - Platform Strategy & Operations
- Employer
- Capital One
- Location
- Vienna, Virginia
- Closing date
- Jun 5, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Director, Product Management - Platform Strategy & Operations
More than 60 million customers rely on us every day to enable fast, frictionless access to their money and empower them with tools, insights, and support so they have healthy financial futures.
That's why we're here-a bold team of digital entrepreneurs, designers, analysts and engineers working to make a difference in people's lives.
Maybe you should be here, too.
We are looking for a Product Leader who is exceptionally imaginative, collaborative, and truly excited about building great products and experiences. You will have the rare opportunity to work at the vanguard of web, mobile, and digital platforms. The ideal candidate is resourceful, analytical, self-motivating and has great attention to detail.
Keep reading if:
- You're driven to build intuitive experiences that enable product managers, designers, and engineers to build customer solutions on enterprise platforms
- You've got that unique blend of customer empathy, design and the product chops to build tools that deliver experiences as unique as our users
What you'll do:
- Lead a highly dynamic and multi-disciplinary team to develop and enhance an information and knowledgement hub that will turbocharge usage and development on over 20 of CapitalOne's enterprise platforms, spanning customer servicing/messaging, data management, and machine learning. You will translate business strategies into products, workflows, and job aids that will delight our product and engineering community while positioning our company for substantial growth.
- Collaborate with internal partners. You will be exceptional at developing and nurturing relationships with key internal stakeholders in support of Capital One's business goals.
What we're looking for:
- Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two dimensions and understanding of the third.
- An agile Product Mindset - You know that every great idea is built on possibilities and assumptions and that the journey is about proving them each step of the way. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate.
- A dynamic product leader who will rally the team and work in a highly collaborative environment.
- Analytically-minded, strategic thinker
- Proven creative vision and ability to connect with consumers
- High level of intellectual curiosity and are comfortable with ambiguity
- Well organized, able to multi-task, able to prioritize with minimal direction
- Ability to put team before self and are energetically collaborative
- Compelling and effective at communicating with and presenting to executive management
- Proven track record in getting stuff done and delivering products that deliver substantial value
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 7 years of consumer product management experience
- At least 5 years of experience managing people
- At least 3 years of Agile Product Management experience
- At least 3 years of experience leading cross-functional product teams
Preferred Qualifications:
- MBA or Master's degree
- 5+ Leading financial services or technology company experience
- Fluency in human-centered product discovery methods such as design thinking and service design
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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