QUALITY ASSURANCE INTERN

Location
Virginia
Salary
$52,416.00 - $74,256.00 Annually
Posted
May 07, 2021
Closes
May 21, 2021
Ref
1513-21J-DHS-EM
Hours
Full Time
Position Information

Arlington County Intern
This is a one-year, full-time, paid Internship Program
Most Internships will begin between
July and September of 2021*

Arlington County
Arlington County is an exciting, innovative local government entity located in Northern Virginia. We are seeking bright, highly motivated individuals for an exciting one-year Internship in a variety of positions across the County. These positions offer a career opportunity to qualified individuals with little or no previous professional work experience to help them prepare for a career in a variety of fields of work. This Internship will provide new college graduates and currently enrolled graduate students with in-depth, hands-on learning opportunities in areas critical to supporting local government initiatives while participating in a developmental and training cohort with peers.

Internship
Over the course of a year, Interns work under the mentorship and supervision of senior staff members to gain valuable on-the-job training and real-world work experience. They support the County's efforts to consistently work toward greater efficiency and effectiveness by offering improved processes and fresh ideas, and by leveraging smart technologies, while becoming familiar with the public-sector work environment as a viable and fulfilling career path.

Program Participation
2020 and 2021 college graduates with a minimum GPA of 3.0 and who have no professional work experience in an area related to the internship are welcome to apply. Applications will be considered from candidates who have earned a Bachelor's or Master's degree in 2020 or 2021 prior to the start date of the Internship or who are currently enrolled in a Master's degree program related to the internship.

The successful candidate will possess the following traits:
  • The willingness to explore and follow best practices;
  • Self-motivation with a desire to excel;
  • Excellent analytical, quantitative, and problem-solving abilities;
  • Demonstrated experience managing multiple projects and/or tasks and easily switch focus as required;
  • Ability to research and understand technical documentation;
  • Interacting with multiple levels of staff and to express ideas articulately, verbally, and in writing to a variety of audiences;
  • Exceptional attention to detail and strong organizational and planning skills; and
  • Strong customer service skills.

Department of Human Services
Quality Assurance (QA)Intern: The QA Intern will gain experience on projects spanning a full spectrum of human services disciplines, including public health, mental health, social services, and government administration. The selected candidate will have the opportunity to help improve the Department's data analytics through a hands-on role, with supervision, on projects focused on achieving positive outcomes for people in need.

Under the guidance of a supervisor the Intern will have the following responsibilities:
  • Collaborate with program teams to develop new ways to measure program performance and client impact;
  • Analyze large data sets to develop action-oriented recommendations;
  • Coordinate special projects, including needs assessments and pilot program evaluations;
  • Create and improve online learning resources; and
  • Help programs audit their records and implement corrective action plans.


Selection Criteria

*We anticipate filling these positions between July 1, 2021 and September 2021. Therefore, applications will be accepted from candidates graduating with an undergraduate degree no later than August 2021 and from candidates currently pursuing a Master's Degree in their field.

Minimum:
  • Must have earned a Bachelor's or Master's degree in 2020 or 2021 prior to the start date of the Internship or are currently enrolled in a Master's degree program related to the internship;
  • Interns may not have professional work experience related to the internship; and
  • G.P.A. of 3.0 or above. Applicants may be asked to provide certified official transcripts.
Degree Requirements : Public Administration, Public Health, Social Work, Psychology, English, Liberal Arts, Computer Science, Data Science, or a related field.

Desirables: Preference may be given to candidates with experience with:
  • Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint; and/or
  • Analyzing data and/or designing training.


Special Requirements

For more information and to apply: https://careers.arlingtonva.us/internships/

A pre-employment criminal records check will be conducted. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or agree to use alternative modes of transportation. The applicant must authorize Arlington County to obtain, or the applicant must provide, a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

May be asked to complete a pre-hire federal background check and State of Virginia Central Registry check.

Additional Information

Work Hours: Monday through Friday, 8:00 a.m.- 5;00 p.m., 40 hours/week, with some flexibility. Position will combine remote and onsite work. Occasional evening/weekend hour may be required for some positions.

Please note: These internships within the Department of Human Services will not provide clinical supervision.

Applicants may be asked to provide certified official transcripts.

Cohort Interns are eligible for health, dental, and leave benefits.

Completion of the Supplemental Questionnaire is required as part of the application process for this position. You may further describe your experience by attaching a resume. However, please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.

01

Please provide the following information for all degrees earned:
  • School(s) attended:
  • Date of graduation/anticipated graduation (month and year):
  • Degree Earned:
  • Field/Focus area of study:


  • 02

    I have met the degree requirements for this position with a minimum GPA of 3.0 for this Internship as described in the minimum qualifications on the job announcement and am able to provide a certified official transcript from my college or university
    • Yes
    • No


    03

    Please describe a successful project/assignment where you have had the opportunity to demonstrate your initiative, innovation, and problem-solving skills that are relevant to the position(s) for which you are applying. What was your role and why did you feel it was successful?

    04

    Please describe how your degree has prepared you for the position which you are applying.

    05

    Please briefly describe any other information in your background which you want us to consider when reviewing your application. Use this opportunity to highlight your awards, classroom coursework, projects, internships, knowledge, skills, and abilities which have prepared you for this challenging and exciting position.

    Required Question

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