Duties

Summary

The position is located in the US Department of Education (ED), Office of Finance and Operations (OFO), Office of Human Resources (OHR), Talent Development Division (TDD). The TDD is responsible for partnering with stakeholders and employees at all levels to build a skilled, diverse, and engaged workforce through strategic employee and organizational development.

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Responsibilities

APPLICATION LIMIT: This vacancy announcement is limited to the first 50 applications received and will close at 11:59 PM Eastern Time on the day that we receive the 50th application, or at 11:59 PM Eastern Time on the listed closing date, whichever occurs first.

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Human Resources Specialist (Information Systems), GS-0201-12, the incumbent will perform the following duties:

- Demonstrate expert knowledge in data migration, business process improvements, HR curriculum development, and data entry for online learning.

- Evaluate and improve human resources (HR) work methods and procedures through learning management systems (LMS) information system support.

- Determine actions required to resolve complex, current or potential problems in the areas of LMS systems operation and report generation and initiates corrective action with appropriate staff.

- Utilize the LMS to input course data, track registration, certify attendance, and provide management reports.

- Participate in executing strategies and/or plans for assigned talent development projects/programs such as Employee Engagement and Talent Development strategic plans.

As a Human Resources Specialist (Information Systems), GS-0201-13, the incumbent will perform the following duties:

- Manage small to mid-size training projects/programs in the areas of organizational and employee development as aligned to an agency-wide talent development human resources (HR) information system,

- Participate in developing and executing strategies and/or plans for assigned talent development projects/programs such as Employee Engagement and Talent Development strategic plans. Evaluate results and provide recommendations.

- Provide technical expertise and support through the development, implementation, and management of HR automated systems (e.g., learning management systems (LMS) and learning management tools); provide recommendations for HR learning system enhancements and customizations.

- Utilize the LMS to input course data, track registration, certify attendance and provide management reports.

- Demonstrate expert knowledge in data migration, business process improvements, HR curriculum development, data entry, and content design for online learning.

Travel Required

Occasional travel - Some travel may be required.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• You may be subject to serve a one-year probationary period.
• Males 18 and over must be registered with the Selective Service.
• Must be a US Citizen
• Background investigation is required.
• Relocation will not be paid.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Qualifications

Minimum Qualification Requirements
You may meet the minimum qualifications for the GS-12, if you possess the specialize experience.

Specialized Experience for the GS-12
One year of experience in either federal or non-federal service that is equivalent to at least a GS-11 performing at least two (2) of the following duties or work assignments:

1. Experience applying pertinent laws, regulations, and policies related to human resources development programs.

2. Experience using written and oral communication to effectively make recommendations to management, prepare briefs, develop reports and deliver presentations.

3. Experience applying analytical and evaluative methods and techniques to develop new procedures and approaches to identify problems using information technology e.g., learning management systems.

Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Skill in applying analytical and evaluative methods and techniques in development of new procedures and approaches to identify and resolve significant issues and problems of a unique nature.

2. Knowledge of qualitative and quantitative techniques for measuring effectiveness, efficiency, and productivity of assigned programs.

3. Knowledge of, and skill in applying, human resources development (HRD) learning theories, principles, and methods; and the relationship between strategic plans and goals with HRD programs.

Minimum Qualification Requirements
You may meet the minimum qualifications for the GS-13, if you possess the specialize experience.

Specialized Experience for the GS-13
One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing at least two (2) of the following duties or work assignments:

1. Experience applying pertinent laws, regulations, and policies related to the direction of human resources development programs using information technology e.g., learning management systems (LMS).

2. Experience applying qualitative and quantitative techniques to measure effectiveness, efficiency, and productivity of assigned human resources development programs.

3. Experience applying analytical and evaluative methods and techniques in the development of new procedures and approaches to identify and resolve significant issues and problems unique to human resources development programs or LMS management.

Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Knowledge of, and skill in applying, human resources development (HRD) learning theories, principles, and methods; and the relationship between strategic plans and goals with HRD programs.

2. Skill in applying analytical and evaluative methods and techniques in development of new procedures and approaches to identify and resolve significant issues and problems of a unique nature.

3. Knowledge of qualitative and quantitative techniques for measuring effectiveness, efficiency, and productivity of assigned programs.

Education

Additional information

Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email sro_recruiting@ed.gov to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position does not require financial disclosure.

Telework: During the current period of mandatory telework required by the Agency's COVID-19 response, telework will be mandatory. When it is determined the Agency will be moving to the reopening phase, employees will be expected to physically return to the office of their official duty locations. Telework days and any required waiting period for eligibility will be determined at that time.

Bargaining Unit: This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

1. Eligibility and Minimum Qualifications
Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.

2. Rating and Ranking
If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position).

Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.

3. Referral and Selection
If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Suitability/Fitness

Required Documents

You must submit (REQUIRED FOR ALL APPLICANTS):

• A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.

If you are a current or former federal employee (including current U.S. Department of Education employees), you must also submit:
• A Notification of Personnel Action (SF-50), which demonstrates your competitive status eligibility. To verify your eligibility, we will review your SF-50 to determine your tenure (block 24) and position occupied (block 34). Examples of sufficient SF-50s include appointments, promotions, within-grade increases, and pay adjustments.

If you currently hold or previously held a federal position at or above the highest grade of this position or you have/had promotion potential at or above the highest grade of this position, you must also submit an SF-50 documenting your highest grade level held or promotion potential. Examples of sufficient SF-50s include appointments and promotions.

• A Copy of your Performance Appraisal and Awards, as applicable. Your performance appraisal and awards are requested to further assess the quality of your experience should your application be referred to the selecting official.

If you are claiming eligibility under the Veterans Employment Opportunities Act (VEOA), you must submit:
• A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR
• A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR
• The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference.

If you are claiming eligibility under any Special Hiring Authority, you must submit:
• Adequate proof of your eligibility (e.g., Documentation of noncompetitive eligibility as a returned Peace Corps Volunteer, Documentation of noncompetitive eligibility for employment under Schedule A as a person with severe physical disabilities, psychiatric disabilities, and intellectual disabilities.)

Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.