Sr. Product Designer

Capital One
McLean, Virginia
May 04, 2021
Jun 03, 2021
Full Time
Locations: VA - McLean, United States of America, McLean, Virginia

Sr. Product Designer

The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

We are currently seeking a Sr. Product Designer to join our team. We are passionate about advocating for user needs and delivering innovative and accessible products that redefine our customers day-to-day financial activities. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

We're designing a brand new product for a fast moving and exciting new space. Our focus ison empowering customers by buildinghuman-centered products, helping them spend smarter with more flexibility than ever. We do this while furthering Capital One's mission by expanding the number of people with access to credit and helping our customers use credit responsibly.

Our team operates with the mentality of a start-up by iterating and shipping capabilities quickly as well as collaborating with a wide range of talented internal and external partners from across the business landscape to establish strong relationships and drive strategy.

What You'll Do:

You'll be asked to handle a variety of responsibilities, including:

Collaboration & Connection:
  • Meet with the design team to align on the week's priorities, hear and share updates, and share wins and worries from the week
  • Join the product managers, analysts, marketers, and developers to hear the latest in the landscape
  • Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into transformative, intuitive, user friendly and on-brand interfaces
  • Collaborating with external partners to build strong relationships and work together towards shared outcomes,
  • Participating in translating complex ideas into understandable concepts that evolve and enhance the product interface
  • Advocating for the customer through human centered design methodologies, including: discovery, ideation, sketch sessions, and user testing
  • Supporting design led workshops to engage and build alignment across different partners and teams
  • Championing prioritization of design centered product enhancements grounded in research and analysis
  • Connecting with design community peers by learning, sharing, and teaching

Discovery & Delivery
  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
  • Contributing to style guides, iconography, and infographics that can be leveraged by teams
  • Participating in end-to-end product design by:
    • Working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive
    • Framing problems, determining insights, and defining visual designs to serve customer needs
    • Ideating, sketching, and delivering low to high fidelity prototypes
    • Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
    • Storytelling and presenting visual concepts to various stakeholders
    • Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

You'll be energized by this job if you:

  • Love creating user experiences that improve our customers' financial lives while also contributing to the success of our business
  • Create delightful UX and UI designs quickly, while keeping them connected to the larger "why" behind the work
  • Thrive on bringing product managers and developers along for the journey of creating great customer experiences
  • You sweat the details of building quality UI, and create solutions from a common design language used by your team.

Basic Qualifications

  • At least 2 years of experience in User Interface design
  • At least 2 years of experience on a User Experience (UX) or experience design team

Preferred Qualifications

  • Bachelor's degree or military experience
  • Advanced degree in Human-Computer Interaction or Design
  • Designing for cross-channel experiences
  • Experience designing for cross channel experiences
  • Comfortable working with a variety of business partners and delivering outcomes
  • Familiarity with design and prototyping tools, such as Sketch and/or Figma
  • Familiarity with working in an established design system

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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