Manager - Product Management, Supplier 360

Capital One
Richmond, Virginia
May 04, 2021
Jun 03, 2021
Full Time
West Creek 7 (12077), United States of America, Richmond, Virginia

Manager - Product Management, Supplier 360

Are you an experienced Product Manager looking for a new challenge? Join a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, and delivers great experiences for our practitioners and LOB customers.

We are seeking a Manager, Product Management to join our Enterprise Supplier Management (ESM) Strategic Capabilities Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging , where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

We are digitizing Supplier Risk and Relationship management through delivery of top notch user experiences. We create products to deliver big lift on quality risk management execution as well as capture significant efficiencies. Done well, this allows our Associates and our Suppliers to focus less on the mundane and more on creating value for businesses while managing Supplier Risk more effectively.

This job will lead the future of the Supplier 360 User Experience. Supplier 360 is an activity oriented, persona based user interface that integrates all aspects of the Supplier Relationship. There are fifteen onboarded personas and big plans to expand the utility of S360 for the enterprise over the next two years.

If you are the kind of Product Owner or Product Manager who knows how to solve customer problems with innovative online apps and tools, supported by robust back-end systems, then we want to talk to you!

As a Product Owner on our team, you would:

-Identify and clearly define who your customers are, and discover any differences between segments and groups of customers.

-Understand and describe the problems you're trying to solve for different segments, by learning directly from customers themselves, and collaborating with researchers, other product owners, business developers, and stakeholders.

-Prioritize by using your customer knowledge to guide and shape the conversation.

-Lead the creation of digital experiences using products that surprise and delight.

-Translate proposed solutions into well-written user stories, using Agile best practices to create a fully-developed product backlog with a future view of upcoming features for developers and other technical stakeholders.

-Work with developers to groom your product backlog in a way that all stakeholders can know what features to expect over what timeframe.

-Respond to unexpected developments--in the form of defects, priority shifts, corporate initiatives, and more--with concise direction on how to respond to those developments.

-Keep stakeholders constantly informed of your product--from executive roadmaps to customer needs, from bug fixes to release notes, and more--knowing what to communicate in the right way, at the right time, to the right people.

What we are looking for::

-Experience in building and delivering great products in an agile environment

-Strong analytical mindset and ability to use data and logic to make compelling business cases

-Exceptional teamwork

-Experience leveraging user research and analysis to develop powerful product features for a differentiated product experience.

-Intellectually curious, inquisitive, and open minded

-Integrated thinkers and creative problem solvers

-Excellent and confident communicators, negotiators, and influencers

-Entrepreneurial ability to identify and prioritize opportunities in ambiguous contexts

-Track record of defining direction for teams, creating alignment, and being accountable for outcomes

-Fluid in adapting to and embracing change for themselves and with others

-Compelling executive communications and presentations

-Working understanding of design thinking

Basic Qualifications:

  • Bachelor's degree or military experience.
  • At least 1 year prior experience as a digital Product Manager or Product Owner.
  • At least 1 year experience managing a digital product in an Agile environment.

Preferred Qualifications:

  • At least 3 years prior experience as a digital Product Manager or Product Owner.
  • At least 3 years demonstrable experience managing a digital product in an Agile environment
  • Product Management training and/or certification from one of the major industry-standard providers (Pragmatic Marketing, 280 Group, AIPMM, etc).
  • Agile training and/or certification as a Product Owner in one of the major Agile methodologies (Scrum, XP, Kanban, Scaled Agile, etc).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position