Management & Program Analyst

Washington, D.C
May 04, 2021
May 09, 2021
Full Time


Due to the Pandemic, and individual states with different phases of reopening, the selectee's report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

Learn more about this agency


This position is located in the Safety and Technical Training Directorate, Technical Training Directorate (AJI-2). This Directorate provides a national training program to maintain a qualified and certified Air Traffic operational workforce to support the National Airspace System. The Directorate manages more than 350 projects, and is responsible for the maintenance and revision of over 400 Air Traffic and Technical Operation courses.

As a Management Analyst, he/she applies expert knowledge of management and organizational systems and procedures to conduct and coordinate a wide variety of complex analytical studies and projects concerning the training curriculum for the air traffic and technical operations workforce that supports and facilitates the production and delivery of quality learning. This work requires extensive knowledge of and skill using qualitative techniques to analyze and measure the effectiveness, efficiency and productivity of the Directorate's programs. This work directly affects the Safety and Technical Training Service Unit, the ATO, and the strategic goals of the Federal Aviation Administration (FAA).

As a subject-matter expert in project/program management principles, he/she, organizes, coordinates, and conducts a wide variety of analytical studies and projects related to organizational and productivity improvement, management controls, and long-range planning. Assignments include developing guidance on techniques for management and methods improvement; analyzing and advising on proposed reorganizations or realignment of functions. He/she applies experience using the continuous improvement process to identify gaps across the Directorate and to provide business and automation solutions. He/she applies knowledge of multiple business disciplines, including financial, contractual and acquisition to advise the Directorate and the AJI-2 leadership team on significant and controversial management issues; and to recommend appropriate courses of action on complex issues and unique problems.

As the Directorate's Special Projects Coordinator, he/she is a technical expert in the application of analytical and evaluative methods and techniques to issues concerning the effectiveness and efficiency of work operations. He/she applies a thorough understanding or policy program administration to lead teams in complex studies of past and present workload and deviations from standards to assess and validate staffing requirements. Using skill adapting analytical techniques and evaluation criteria, the incumbent measures organizational productivity and recommends improvements for organization and program effectiveness. The incumbent applies a comprehensive understanding of certification and proficiency requirements for the air traffic operational workforce to recommend new and innovative training programs and methods to provide seamless support to Operational Units. He/she establishes decision processes and develops innovative and effective methods to document administrative and business policy issues and determines whether recommendations conflict with existing ATO policies. He/she advises on and promotes the effectiveness development and utilization of learning management systems and methodologies using experience with training development portfolio management.

Contacts are internal and external to the Directorate and include senior management, industry and stakeholders to enhance technical training policy and guidance. He/she uses skill preparing papers and staff reports to define, organize, and recommend resources to ensure the Directorate work efforts meet standards and goals set by ATO Leadership. Applies experience organizing and delivering briefings to managers to convey strategic vision. He/she briefs senior management on the status of recommendations and reports, focusing on complex problem areas that may adversely affect the Directorates programs.

Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)


To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialized Experience is defined as:

Experience using the continuous improvement process to identify gaps across the organizational unit, LOB/SO or Division and to provide business and automation solutions; AND

Experience organizing and delivering briefings to managers to convey strategic vision.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. *

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement. **


Education cannot be substituted for experience.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

1. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: .

2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

3. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (I) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.

4. Some, all, or none of the applicants may be interviewed.

5. This Level I (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation prior to appointment.

In accordance with HRPM EMP 1.29/1.29a, this position MAY be a Career Enhancement Program/Career Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility. Pay retention is not guaranteed.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

ALL applicants MUST submit the following:

(I) resume with complete work history; and

(2) a copy of your most recent SF-50 (Notification of Personnel Action).

For guidance on how to create a Federal resume, visit http://www.archives.qov/careers/iobs/forms/resume-guide.pdf.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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