Duties

Summary

See below for important information regarding this job.

Additional vacancies may be filled from this announcement.
Learn more about this agency

Responsibilities

• Provides oral presentations to senior managers on technical issues, including impacts, options, risks, and recommendations to gain approval for the needed solution.
• Delegates work to subordinates, sets/adjusts short-term priorities, and schedules work.
• Monitors configuration tools to meet accreditation and compliance standards.
• Collaborates with other internal and external organizations to ensure interface and interconnectivity requirements are met.
• Delivers/installs new computer equipment and software.
• Writes work statements for services, equipment, and systems used in proposal requests.
• Collaborates with contractors on technical issues during all phases of the life cycle to maintain consistent and uninterrupted service.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
Yes

Promotion Potential
None

Requirements

Conditions of Employment

• Must be a U.S. citizen
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

Qualifications

To qualify for a Supervisory IT Specialist (NETWORK/CUSTSPT) position, your resume and supporting documentation must support:
A. Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector. Creditable specialized experience includes:

• Guiding and planning network operations.
• Resolving configuration issues on hardware and software components.
• Performing inventories, reconciliation, and disposal of excess IT equipment.
• Overseeing the application of information security and/or information assurance.
• Integrating/implementing network projects with existing government/contractor network environments.

B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess a Ph. D or equivalent doctoral degree or 3 years of progressively higher-level graduate education leading to such a degree.
C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualifications and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade NH-03.
D. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

If the position has a minimum education requirement and/or you are using education to qualify in lieu of specialized experience, you MUST provide transcripts (unofficial are acceptable at the time of application) to support your educational claims.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

• This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
Tour of Duty: Flexible FLSA: Exempt Bargaining Unit: No
• Selectee may be required to serve a trial/probationary period.
• Financial Disclosure Required.
Information Assurance (IA) Position: This position requires an Information Assurance XXX certification within six months of entering the position.
• Supervisory Probation Required.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

• Information Assurance
• Information Technology Configuration Management
• Leadership
• Oral Communication
• Project Management

Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.

Once the application process is complete, a manual review of your resume and supporting documentation will occur to determine if you are eligible and among the best qualified as determined by the predetermined cutoff score. Your score is based on your responses to the assessment questionnaire.

Background checks and security clearance

Security clearance
Secret

Drug test required
Yes

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (e.g., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).

PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.

If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

• Your resume may be submitted in any format and must support the specialized experience described in this announcement.
• If your resume includes a photograph, hypertext/hyperlinks, or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
• For additional information see: What to include in your resume .

2. You MUST submit documents verifying your eligibility with your application package. These documents may include, but are not limited to:

• For current DCMA Employees:
  • You must provide SF-50, or other equivalent official "Notification of Personnel Action" (Note: Request for Personnel Action (SF-52) and Awa rd actions are not acceptable)
  • If Using Your Education to Qualify: Some positions require education to meet basic qualifications or allow you to qualify substituting education for experience. You MUST provide a complete copy of transcripts, licenses, etc. to support your educational claims. The transcripts must include your name, the name of the college or university, class/course list, completed number of credits/hours, and the date degree conferred (if applicable). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Licenses must be current at time of application .
• For Military Spouse Preference (MSP): You must provide a signed Military Spouse PPP Self-certification Checklist , PCS orders/verification of duty location assignment, a copy of marriage certificate or license and documents as listed on the Military Spouse PPP Self-certification Checklist.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.