Duties

Summary

The Center has an opening in its Education Division, Probation and Pretrial Services Education group, for a Program Coordinator.
Learn more about this agency

Responsibilities

The group is responsible for design, development, and delivery of programs, resources, and services to U.S. probation and pretrial services officers working in 94 federal judicial districts. Under the direction of the Assistant Division Director for Probation and Pretrial Services Education, Program Coordinators are responsible for the financial, administrative, technical, and support functions associated with various educational programs. Program Coordinator positions require overnight travel for periods of up to a week at a time.

Major Duties

• Coordinates closely with the Assistant Division Director for Probation and Pretrial Services Education on program planning and budget management (projection, adjustments, reporting) and with education specialists/education attorneys in the administration and support of specific programs and meetings.
• Provides a variety of administrative functions and support for travel-based training programs and meetings, including maintaining financial records, sending workshop information and materials to participants, faculty, and to the training site, estimating program costs, preparing financial documents for review and signature, preparing meeting rooms, working with vendors to organize and book transportation, arrange catering, and off-site tours.
• Assists and supports distance-learning programs and meetings. Assignments include preparing and disseminating correspondence, preparing applicable financial documents, maintaining databases, scheduling and supporting virtual education programs and meetings, and providing technical support.
• Assists in ensuring that all meeting arrangements are satisfactory and complete. For in-person programs, this includes on site research and analysis, cost comparisons, and selection of venues as well as coordinating with hotel or other host staff concerning administrative and financial matters. It requires being on-site during programs to assist faculty and staff, troubleshoot problems, and provide other logistical and administrative support as needed.
• Assists with live virtual education programs including technical arrangements, arranges appropriate technical support from the Information Technology Office, and coordinates with faculty and participants. Schedules and supports virtual education events using appropriate technology, such as Zoom, Adobe Connect, Microsoft Teams, or others. Coordinates with staff and faculty regarding virtual education event materials (videos, slides, documents, etc.) and communicates format requirements for all materials. Arranges and facilitates practice session(s) prior to the live program to ensure technical stability, clarify roles, and coordinate participant interactivity with staff and faculty. Tracks program participation and disseminates program recordings.
• Assists with self-paced virtual education programs including set-up and maintenance of program site on appropriate platform (e.g., Adobe Connect), uploads course materials, troubleshoots problems, and assists users, exercising judgment about which matters to handle personally and which ones to refer to other staff.
• Performs a liaison function within and outside of the Center. Answers queries from judges, program faculty, court personnel, and Center staff regarding division services, programs, and related travel, hotel and training information. Incumbent exercises discretion concerning which calls can be handled personally and which require action from other staff.
• Disseminates online surveys and other needs assessment tools used by the Center to determine education and training needs of client groups.
• Coordinates distribution of program materials in hard copy and electronic formats, orders packing materials and other supplies, and arranges shipment of all required items to and from the program site.
• Tabulates data on program participants, costs, and hours, as well as statistical information from evaluation forms for training activities.
• Stores materials for future use or reference on the FJC internal server. This requires accurate typing of materials and use of form letters, mailing lists, forms, standard documents, etc. Incumbent also prepares the final drafts of workshop materials, such as agendas, participant and faculty lists, and information packets.
• Creates and maintains new program records as well as faculty and staff biographies and posts program materials to an intranet site for staff and participant viewing and access.
• Performs other duties, either as assigned or on the incumbent's initiative, that are necessary for regular or special projects undertaken by the division.

Travel Required

Occasional travel - Program coordinator positions require overnight travel for periods of up to a week at a time.

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

KEY REQUIREMENTS:

• You must be a United States Citizen, subject to the exceptions enumerated at https://www.uscourts.gov/careers/search-judiciary-jobs/citizenship-requirements-employment-judiciary .
• Selectee must favorably complete a background investigation.
• Relatives of Center staff members may not be employed at the Center in any capacity.
• All requirements must be met for full consideration.

Qualifications

MANDATORY QUALIFICATIONS:

• At least 4 years of related work experience or a bachelor's degree.
• Strong computer, database, and technology skills, including the use of standard Microsoft Office Suite programs.
• Excellent financial, organizational, administrative, and problem-solving skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Keen attention to detail.
• High level of motivation.
• Ability to work independently and as a team member.
• Ability to work concurrently on multiple programs and projects.
• Ability to prioritize tasks.

DESIRABLE QUALIFICATIONS:

• Experience working in a federal agency.
• Familiarity with hotel contracting and federal government travel policies, regulations, and processes.
• Experience setting up and operating virtual education platforms, such as web conference and course-hosting (Zoom, Microsoft Teams, Adobe Connect, etc.) systems.

Education

At least 4 years of related work experience or a bachelor's degree.

Additional information

The starting salary is set at $54,603. This position falls in the Center's pay band III which has a salary range up to $102,369. For a successful candidate not currently a member of the Center staff, a higher starting salary, not to exceed $57,333, may be considered if the candidate furnishes proof that his/her current salary falls above the pay band III minimum salary of $54,603, in which case the Center would match that salary up to the starting salary limit of $57,333. This is the maximum starting salary, and it is non-negotiable. If the successful internal candidate's salary falls above the range minimum that salary will be matched up to his/her current salary.

Federal government benefits are applicable. An array of supplemental benefits is also offered including a transportation subsidy and a flexible benefit program allowing for pre-tax deductions for health insurance, health care, dependent care, and commuter expenses. The FJC is located in the Thurgood Marshall Building, conveniently situated to public transportation directly beside Union Station. The Marshall Building houses a child development center and a health fitness facility for its tenants.

The position is located in Washington, D.C. However, due to the COVID-19 pandemic all Center staff are currently working remotely. The selected candidate must be prepared to resume work in the Thurgood Marshall Federal Judiciary Building in Washington, D.C. when the Center resumes its normal operations. At that point, the Center provides telework options subject to supervisory division director approval.

This position does not carry the tenure rights of positions in the competitive civil service.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Selected applicants will be evaluated based upon the question responses provided during a structured interview.

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

Please see the "How to Apply" section.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.