Support Specialist

Employer
Michaels Companies
Location
Cockeysville, MD
Posted
Apr 29, 2021
Closes
May 05, 2021
Ref
1946949946
Industry
Retail
Hours
Full Time
We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.Major ActivitiesAdhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsConduct cash reconciliation and bank deposits and time editsComplete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activitiesComplete merchandising processes to include Negative On Hand (NOH) review and price changes Maintain brand visual standards and signage standardsAssist with on-boarding of new Team MembersParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetSupport shrink and safety programs Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily DealsAssist with Omni channel processesSupport freight flow processes; perform Store In Stock Optimization (SISO) dutiesInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for othersOperate cash register and line busting as assigned Acknowledge customers, help locate product and provide solutionsSupport an accurate inventory to drive sales and reduce shrinkOther duties as assignedMinimum EducationMust be at least 18 years of ageMinimum Type of experience the job requiresBasic computer skillsPreferred Type of experience the job requiresRetail and cash handling experience is preferred We are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov