At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the US, Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.Job Description SummaryResponsible for performing a variety of moderate to complex operational duties related to the processing and documentation of residential real estate loan products, including, wealth loans, etc. Responsibilities may include loan documentation & processing, loan closing, loan documentation review, and other activities. Perform duties while providing a high level of customer service to internal and external customers and ensuring Service Level Agreement (SLA) turnaround times are met, while satisfying all internal and external regulatory requirements. May also coordinate or review projects.Essential Job FunctionsCoordinates, compiles, processes, and reviews residential real estate loan products, including FHA and VA.Uses established knowledge and experience to mitigate risk without sacrificing quality. Considers all potential risk before taking action and escalates to management as appropriate.May be responsible for loan files from any or all points from application through processing and closing.Ensures loan documents are complete and accurate and are in keeping with the terms and conditions approved by the appropriate authority.Contacts relevant parties to collect necessary documentation and may act as a liaison between Bank personnel, third parties, and customers.Reviews loan packages for any changes/exceptions; requests additional documentation and/or supporting documents if needed.May also coordinate or review projects.QualificationsRequired Experience Requires broad knowledge of operational systems and practices typically gained through extensive experience and/or education, including knowledge of residential real estate loan products and related processing and underwriting procedures and requirements, knowledge and understanding of lending documentation, internal loan processes and governmental regulations and requirements. Typically requires minimum of 5 years of experience May require vocational or technical education in addition to prior work experience. Education High School Diploma or GED Required Skills Thorough verbal and written communication skills. Typing of 40-45 WPM with knowledge of 10-key calculator, photocopier and fax machine. Maintains filing system. Math and analysis. PC proficiencies with Window based software in Word, Outlook and Excel. Equal Employment Opportunity PolicyBank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.