Program Coordinator

Soccer Shots
Columbia, MD
Apr 27, 2021
May 05, 2021
Program Manager
Full Time
COMPANY PROFILE: Soccer Shots is the leader in youth soccer development for children ages 2-8. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development. Our goal is simple: to leave a lasting, positive impact on every child we serve. SOCCER SHOTS DMV: Soccer Shots DC/MD/VA (DMV) was established in 2009 Soccer Shots DMV stretches from Harford Co, MD to Prince William Co, VA. Soccer Shots DMV offices are located in Laurel, MD, Fairfax, VA & Lutherville, MD. Soccer Shots DMV works closely with Soccer Shots Franchising National Headquarters in Middletown, PA. Soccer Shots DMV offers programs at nearly 450 locations, serves over 29,000 participants, and employs approximately 100+ part-time coaches and 30+ full-time employees. REPORTS TO: Operations Manager OBJECTIVE OF POSITION: To coordinate all regional administrative duties related to Soccer Shots. This includes Program Coordination, Marketing/Communications, and Sales/Growth. The Coordinator will be asked to assist in the following functions: Program Coordination: Developing, planning & maintaining program seasons including master calendar and registration system. Delivering exceptional customer service with parents, directors, and partners to improve NPS scores Managing the Program schedule, cancellations and rescheduling process Coaching up to 10 sessions per week depending on business need Marketing and Communications: Assist with implementation of digital marketing plan for programs Scheduling and preparing all materials to promote the upcoming Soccer Shots season, including planning marketing routes Participate in running program demos, distributing registration forms and brochures, hanging lobby and classroom posters, and in-school displays, distributing final reminders, placing bandit signs, and promoting public programs Represent Soccer Shots at industry events, open houses, etc. Sales/Growth Foster the relationship with current partners via site visits, attending events, call check-ins, etc. SUCCESSFUL TRAITS: Professional Communication Ability to work in a team Strong work ethic Positive attitude Goal oriented Organizational Skills Passion for Soccer Shots mission Microsoft Office (Word, Excel, Powerpoint) Google (Google Sheets, Forms, Drive) WORKING HOURS/LOCATION/SCHEDULE: The job description above is a full-time, non-exempt (overtime eligible) position requiring 40 hours of work per week. Schedule will be Monday through Friday, and Saturday/Sunday for programming. Office: 312 Marshall Avenue. Suite 1000. Laurel, MD 20707 SOCCER SHOTS OBJECTIVES: For Soccer Shots to be the best run, most popular, and most successful program offered in DC/MD/VA For Soccer Shots to have a reputation of excellence. An objective measure of each territory's reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals COMPANY EXPECTATIONS: Prompt, reliable, and professional communication-responds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season Provide excellent customer service by communicating through newsletters to parents, and phone calls/visits with center directors Adhere to all company policies and represent Soccer Shots with professionalism and integrit We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Are you looking for a great job where the work is actually fun? Do you want to work somewhere you can get real job experience while making a difference in your community? Are you passionate about sports, education, being a positive role model and impacting young children? You've come to the right place! We change lives. We help children learn, grow and meet their goals. We care.About Us Soccer Shots is an engaging children's soccer program for children ages 2-8 with a focus on character development. Our caring team positively impacts children's lives on and off the field through best-in-class coaching, curriculum and communication.We train the best coaches in the business We put every Soccer Shots coach through our comprehensive training program to receive certification that includes learning the use of developmentally appropriate coaching techniques. Our coaches are routinely evaluated and undergo ongoing training. Our coach selection process evaluates not only the ability to coach soccer, but, more importantly, the ability to engage and inspire children. Our families experience exceptional customer service and ongoing communication Members of the Soccer Shots team must be excellent communicators - with children, with parents, with partners and with each other! Our team understands the importance of timely, responsive communication. We use expert-approved curriculum that aligns with early childhood education standards Our developmentally appropriate curriculum places an emphasis on character development and skill building. Our program is created under the guidance of childhood education specialists, professional soccer players and experienced and licensed soccer coaches. We constantly re-evaluate and update our curriculum to stay current with childhood education standards. Whether you're looking for a part-time, flexible job, or a full-time career - if you have a passion for positively impacting children, we'd love to talk to you.

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