SummaryThis position is located in the Department of Homeland Security, US Coast Guard, Surface Forces Logistics Center, Workforce Services Division in Baltimore, MD. Learn more about this agency ResponsibilitiesYou will be responsible for performing human resources liaison duties to address personnel issues that are not always susceptible to direct observation and resolution.Being a civilian working for the Coast Guard makes you a valuable team member. Typical duties include:* Reviewing, analyzing and interpreting incoming human resources management requests.* Providing guidance and support to top management on a daily basis in all aspects of personnel management (military/civilian workforce).* Analyzing reports, budgets, studies, operating procedures, manuals, and other data related to structured work assignments or developmental activities.* Participating in Quality Management Boards (QMBs), Quality Action Teams (QATs) and division planning to complete various projects to meet command goals.* Managing and assessing the database requirements for the Command Personnel Management System, Travel Data Base System, etc.* Maintaining a records management program for a single-mission program with related functions.* Writing correspondence, reports or other documents related to clearly structured work assignments or developmental activities.Travel Required Not requiredSupervisory status No Promotion Potential 11 Job family (Series) 0301 Miscellaneous Administration And Program Help Requirements Conditions of Employment US Citizenship is required. All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade. Qualifications Applicants must have one year of specialized experience equivalent to the GS-9 level in the Federal service OR 3 full progressively higher level graduate education OR Ph.D. or equivalent doctoral degree. OR a combination of successfully completed post high school education and experience may be used to meet the total qualification requirements. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.Examples of specialized experience includes: acting as the liaison with the Human Resources office concerning personnel issues; keeping managers informed of the status of on-going personnel actions; and analyzing reports, budgets, studies, operating procedures, manuals, etc.National Service Experience (ie, volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.EducationThis position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. See Required Documents section for detail. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click hereAdditional informationApplicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click hereAll Federal employees are required to have Federal salary payments made by direct deposit.The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR | 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR | 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.If you need a reasonable accommodation for the application and hiring process, please contact 410-636-3504. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable AccommodationRead more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. We will review your rsum and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line self assessment questions that are based on the following competencies or knowledge, skills, and abilities needed to perform this job:1. Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations.2. Interpersonal skills in presenting staffing recommendations and negotiating solutions to disputed recommendations.3. Knowledge of the major issues, program goals and objectives, work processes and administrative operations. Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned. To preview questions please click here. Read more Background checks and security clearanceSecurity clearance Q Access Authorization Drug test required No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Credentialing, Suitability/Fitness Help Required Documents1. Your resume2. Your responses to the online questionnaire3. If you are a current or former federal employee, submit a copy of your most recent SF-50, Notice of Personnel Action, that demonstrates your eligibility for consideration, eg, length of time you have been in your current/highest grade (exampled of appropriate SF-50s include promotions, with-in grade/range increases). Performance award SF-50s are not acceptable. 4. If you are qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript copy must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, you will be required to provide official transcripts prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet federal qualification requirements if you can show that your foreign education is comparable to education received in accredited institutions in the US It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here.5. If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), you must submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.6. If you are claiming veterans' preference, please submit the following documents. Please see Feds Hire Vets for detail. a. Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted with your application. b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. c. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of your other 10 point preference. If claiming 10 point preference, you must provide required documentation described on the back of the SF-15 which proves that you are entitled to such preference. 10-point preference will not be granted if appropriate documentation is not submitted with your application. d. If you are a current active duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.7. If you are requesting consideration under Executive Order 13473, you must submit proof of eligibility. At a minimum to confirm eligibility for purposes of appointment based on relocation under these provisions a spouse of a service member must provide a copy of the marriage certificate or other documentation verifying marriage and a copy of the military PCS orders assigning the service member to a certain post. The PCS orders must state the member's spouse was authorized on the military orders. Proof of eligibility based on disability and deaths resulting from active duty service is outlined here.All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents. The required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is US Coast Guard, Attn: Office of Civilian Human Resources (Jobs), CG-1211NE, 2401, Hawkins Point Road, Bldg 1, Mail Stop 4, Baltimore, MD 21226. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select "Benefits". Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.