Supervisory Constituent Relations Specialist, Gs-301-15 (mp)

Office of Communications and Outreach
Washington, DC
Apr 27, 2021
May 05, 2021
Accountant, IT
Full Time
SummaryThis position is located in the US Department of Education, Office of Communications and Outreach, National Engagement Division in Washington, DC. This office is responsible for outreach to state and local elected officials and organizations and associations that represent the education community, as well as to other federal agencies, the business community and the general public. Learn more about this agency ResponsibilitiesAPPLICATION LIMIT: This vacancy announcement is limited to the first 50 applications received and will close at 11:59PM Eastern Time on the day that we receive the 50th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application.As a Supervisory Constituent Relations Specialist, GS-0301-15 , you will be responsible for:- Coordinate and guide the team members working and carrying out the Constituent Relations functions as the lead liaison group with outside stakeholder groups and organizations for the US Department of Education and manages the appropriate administrative functions for that office including budget development, personnel support service and management and strategic planning.- Coordinate and manage the outreach effort for the Department by serving as a coordinator of the Department's ambassadors to constituent groups and organizations and individual stakeholders and the Teaching Ambassador Fellows. Work directly with the Deputy Assistant Secretary, Assistant Secretary, and other Senior Officers responsible for the development and implementation of each initiative in order to plan and implement an appropriate outreach strategy.- Serve as a key member of all core teams, steering committees and selected working groups that develop and implement new education and related policy initiatives such as rigorous coursework in high school to prepare for college; improved science, math and technology education; elementary and secondary education; services for students with disabilities; reading; and family involvement.- Advise the Deputy Assistant Secretary and the Assistant Secretary on policy issues, and coordinates and conducts policy analyses for the Office on appropriate and salient issues. Participates in the planning and management of Secretarial site visits, hearings, and related meetings with key policy or decision makers in and outside of the federal government.Travel Required Occasional travel - Some travel may be required.Supervisory status Yes Promotion Potential 15 Job family (Series) 0301 Miscellaneous Administration And Program Similar jobs Assistants, Office Development Specialists Office Assistants Office Secretaries School Secretaries Secretaries, Office Help Requirements Conditions of Employment Relocation will not be paid. You may be subject to serve a one-year supervisory probationary period. Males 18 and over must be registered with the Selective Service. Must be a US Citizen Must complete a Background Investigation and Fingerprint check. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).QualificationsSpecialized Experience for the GS-15One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:1. Experience in advising senior officials on policy analysis and coordinating policy analysis on appropriate issues.2. Experience in managing outreach efforts for a large organization such as a government or private entity.3. Experience in coordinating and leading staff in carrying out constituent relations work.Knowledge, Skills, and Abilities (KSAs)The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).1. Knowledge of administrative functions to included budget development, personnel support service and management and strategic planning.2. Skill in providing technical advice to high-level officials and able to coordinate and manage outreach departmental activities.3. Skill in initiating judgment and resourcefulness when developing implementing broad educational policy initiatives4. Skill in advising technical advice to high-level officials and the ability to coordinate departmental activities. EducationEducation cannot be substituted for experience for this position and grade level. Additional informationVeterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the US Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.Financial Disclosure: This position requires financial disclosure.Telework: During the current period of mandatory telework required by the Agency's COVID-19 response, telework will be mandatory. When it is determined the Agency will be moving to the reopening phase, employees will be expected to physically return to the office of their official duty locations. Telework days and any required waiting period for eligibility will be determined at that time.Bargaining Unit: This position is not included in the bargaining unit.Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.We use a multi-step process to review and evaluate applicants:1. Eligibility and Minimum QualificationsOnce the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (ie, who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.2. Rating and RankingIf you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position). Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.3. Referral and SelectionIf you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position. To preview questions please click here. Read more Background checks and security clearanceSecurity clearance Other Drug test required No Position sensitivity and risk High Risk (HR) Trust determination process Suitability/Fitness Help Required DocumentsYou must submit (REQUIRED FOR ALL APPLICANTS):* A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.If you are a current or former federal employee (including current US Department of Education employees), you must also submit:* A Notification of Personnel Action (SF-50), which demonstrates your competitive status eligibility. To verify your eligibility, we will review your SF-50 to determine your tenure (block 24) and position occupied (block 34). Examples of sufficient SF-50s include appointments, promotions, within-grade increases, and pay adjustments.If you currently hold or previously held a federal position at or above the highest grade of this position or you have/had promotion potential at or above the highest grade of this position, you must also submit an SF-50 documenting your highest grade level held or promotion potential. Examples of sufficient SF-50s include appointments and promotions.* A Copy of your Performance Appraisal and Awards, as applicable. Your performance appraisal and awards are requested to further assess the quality of your experience should your application be referred to the selecting official.If you are claiming eligibility under the Veterans Employment Opportunities Act (VEOA), you must submit:* A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR* A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR* The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference.Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include telework and alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the US Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the US Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the US Department of Education for a specified period as agreed upon.Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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