Investigative Program Specialist

Employer
Customs and Border Protection
Location
Washington, DC
Posted
Apr 29, 2021
Closes
May 05, 2021
Ref
1946959959
Function
Program Manager
Hours
Full Time
SummaryAs our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities. Learn more about this agency ResponsibilitiesOrganizational Location: This position is with the Department of Homeland Security, within US Customs and Border Protection, Office of Professional Responsibility (OPR), Investigative Operations Division (IOD) in Washington, DC.This position starts at a salary of $122,530.00 (GS-14, Step 1) to $159,286.00 (GS-14, Step 10) with promotion potential to$159,286.00 (GS-14 Step 10).The incumbent will serve as the Harassment Coordinator for IOD, working extensively with CBP's Privacy and Diversity Office to review harassment complaints for assignment. As the Harassment Coordinator you will serve as the Subject Matter Expert (SME) in the instruction, investigation, and case management of harassment complaints.Serves as the primary investigative point of contact for agency personnel conducting investigations into harassment allegations; such as sexual or discriminatory harassment, abuse of authority, racial profiling, negligent performance of assigned duties, threatening behavior, as well as other violations of regulation, standards or policies;Provides analysis of patterns of harassment allegations that develop in geographic or other related CBP locations and provides advice and consultation to the agency's top level management officials as appropriate;Ensures that all harassment related investigations are conducted in a timely manner, prepares, and ensures the accuracy and conciseness of investigative reports. Responsible for assuring that all investigative procedures and findings conform to applicable agency policy; andDevelops and implements significant investigative strategies and provides professional and technical consultations on harassment matters.Travel Required 50% or less - You may be expected to travel up to 50% annually for this position.Supervisory status No Promotion Potential 14 Job family (Series) 1801 General Inspection, Investigation, Enforcement, And Compliance Series Help Requirements Conditions of Employment You must be a US Citizen to apply for this positionMales born after 12/31/1959 must be registered with Selective ServicePrimary US residency for at least three of the last five years (additional details below)You may be required to pass a background investigationCBP follows the DHS Drug-Free Workplace Plan for drug testing proceduresAs an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. Qualifications Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:Serving as an expert in management inspection, integrity management, security and investigation programs;Providing expert guidance on controversial and sensitive management inspections issues;Evaluating management inspection programs and administrative procedures for adequacy, efficiency, and areas of improvement; andDeveloping agency-wide management inspection policies and procedures.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.You must:Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/03/2021.The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.Background Investigation: US Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (eg, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link.Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:Working for the US Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the US governmentParticipation in a study abroad program sponsored by a US affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the US governmentProbationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional informationFinancial Disclosure is required.Special Appointing Authority: Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.VeteransMilitary spouses Effective until August 12, 2023, any spouse of a member on active duty may be eligibleIndividuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link.Peace Corps/VISTAOther miscellaneous hiring authorities Telework may be available on a regular recurring or situational basis.DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.Follow US Customs and Border Protection on Twitter @CustomsBorderThe Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR | 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR | 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/11081770We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.The competencies or knowledge, skills, and abilities needed to perform this job are:Expert knowledge of, and skill in applying, the theories, dynamics, and factors underlying the investigative, enforcement, and compliance areas to enable authoritative and independent handling of cases, programs, and functionsExpert knowledge of US laws, regulations, executive orders, and agency agreements that governs management inspections, integrity management, security, and investigations to plan, coordinate, and carry out a high profile agency missionExpert knowledge of enforcement and investigative techniques, procedures, rules of evidence, and precedent setting court decisions concerning admissibility of evidence, search and seizure protocols, and related issues in order to provide technical advice and oversightExpert skill and ability to serve as a recognized technical authority in investigative and compliance matters in order to serve as an agency spokesperson to external organizationsAbility to communicate effectively both orally and in writing to communicate sound and effective recommendations on highly controversial and sensitive issues and policies involving the mission and functions of OPR, and on highly controversial and sensitive enforcement and compliance issues and policiesA writing sample may be requested.If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/11081770Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Read more Background checks and security clearanceSecurity clearance Top Secret Drug test required Yes Help Required DocumentsYour resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link.Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11081770Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases and accessions.Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 USC 8337(h) or 8456.Special Appointing Authority: See "Other Information" to determine what documentation you need to submit as proof of eligibility for a Special Appointing Authority.Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military. To learn more click here.Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:Position titleType of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)AgencyBeginning and ending dates of appointmentYou may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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