Program Manager, Learning & Development - Remote

Rockville , MD
May 04, 2021
May 19, 2021
Full Time
Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.

Westat is seeking to fill the newly created role of Program Manager, Learning & Development. As a member of our Talent Management team, you will partner with key HR (Human Resources) stakeholders and Westat leadership to ensure the development and advancement of an empowered, results-driven workplace culture.

As an individual contributor, you will be a champion for the design, delivery and evaluation of forward-thinking strategies, the work will focus on job and skills training, management and leadership development, and high potential development, as well as performance management practices, onboarding, and the heightening of the employee experience. You will also handle the design of succession planning processes and competencies models. 
Job Responsibilities:
•    Implement career and talent assessments to identify specific development needs and employee competencies to then address key skills gaps, talent readiness and retention risks.
•    Develop a best-in-class performance management system for non-management level employees. Continue to develop and roll out the company's internal career progression paths aligning actionable goals for growth and promotion.
•    Create a succession planning strategy and implement a process which protects intellectual capital, creates 'bench' strength, and positions the organization for continued success. In partnership with senior leadership create succession plans for the organization and identify high potential individuals, assess competencies, and provide professional support needed to engage and retain top talent.
•    Collaborate with senior leadership to identify companywide training needs and deliver strategic solutions for improving skills and competencies across the entire company while fostering collaboration and supporting Westat's DE&I initiatives.
•    Develop custom and off the shelf tools, programs, and applications for eLearning, mobile learning, classroom facilitation (face-to-face and virtual), offering a menu of choices to encourage employee growth and development and support a self-service environment.
•    Develop executive coaching and professional development programming to support the organization's leadership and management. Create strategies to ensure engagement and high performance.
•    Measure the total effectiveness of all learning and development programs and analyze and report findings to senior leadership.

Basic Qualifications:
•    Bachelor's Degree and 10 years of experience in a learning and development (or training) department or a Master's degree and 8 years of experience in a learning and development (or training) department.
•    Experience will include performance appraisal implementation, needs assessments and management development training

Preferred Qualifications:
•    Proven experience translating business plans into learning and development strategies
•    Demonstrated ability to lead strategically, drive performance, build alignment, influence, and execute.
•    Demonstrated expertise in methods and tools for successful identification, design, development, implementation, and measurement of learning solutions.
•    Knowledge and ability in human resources, organizational culture transformation and diversity, equity and inclusion and compensation.
•    Federal Government contractor and/or industry experience a plus.
•    Experience and proficiency with LMS (Learning Management System) and other software, like Workday.

Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Eligible employees may participate in:
  • Employee Stock Ownership Plan
  • 401(k) Retirement Plan
  • Paid Parental Leave
  • Vacation Leave
  • Sick Leave
  • Holiday Leave
  • Professional Development
  • Health Advocate
  • Employee Assistance Program
  • Travel Accident Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Life and AD&D Insurance
  • Critical Illness Insurance
  • Supplemental Life Insurance
  • Flexible Spending Account
  • Health Savings Account


Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.

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