Duties

Summary

WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division(W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

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Responsibilities

WHAT DOES A PRINTING SERVICES SPECIALIST DO? Printing Services Specialists coordinate and fulfill, in the most cost-effective manner, requests for printing and publishing services of printed and electronic products, central to all aspects of the agency's printing and publishing programs. You will provide coordination necessary for publishing, distributing, and web-posting forms, notices, and publications (full, multi-, and single color) ; writing simple-to-complex product specifications for the procurement of publishing services; working with internal and externa stakeholders to protect sensitive taxpayer information; applying IRS design standards, complying with Section 508 of the Rehabilitation Act, requirements and distribution analysis; order fulfillment; and obtaining customer satisfaction. As the focal point for the customer base, you will be required to advise customers and management officials on major publishing programs, highly visible, and complex publishing systems as well as producing, posting, and procuring products.

As a Printing Services Specialist you will:

• Perform printing and publishing services required of assigned customer base serving as the first point of contact for all technical aspects of printing and publishing requirements.
• Identify needs, establish guidelines, develop schedules, assist with planning and program coordination, and perform periodic production meetings with customer base during meetings with program officials.
• Develop technical specifications for the procurement, production, and distribution of many types of printed and electronic products.
• Analyze product requirements to ensure that contracts, contractors, and products comply with applicable laws, IRS policies and regulations including, but not limited to, Section 508 of the Rehabilitation Act, properly handing sensitive information, clearing contractors who handle sensitive information, mail and transportation requirements, proper clearance of taxpayer correspondence, and IRS Design Standards.
• Prepare simple-to-complex specifications and procurement requisition documents for printed and electronic products and statements of work ensuring accurate descriptions of requested services.
• Conduct on-site and remote quality assurance inspections to insure that the contractor awarded the bid has adequate production facilities to produce a quality product in a timely manner and with authority to make immediate and on-site decisions.
• Analyze the requirements, use, application, function, cost-effectiveness, and need for products and make alternate proposals ensuring accuracy, adequate documentation, arrangement of statistics, and placement of illustrative materials.
• Evaluate the overall effectiveness of publications and forms programs and improve printing procurement and distribution methods to reinvent processes satisfying customer and management needs in the publishing areas.
• Develop distribution patterns and establish stocking points for new publications, forms, and other printed matter based on analysis and statistics.
• Ensure electronic products are accessible to the audiences that need them by complying with Section 508 of the Rehabilitation Act.
• Formulate, initiate, and execute plans to acquire products establishing schedules and procedures for monitoring performance and hold periodic planning meetings with customers explaining current multimedia capabilities relevant to their products, program, or project.
  
  WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Occasional travel - 1 TO 5 NIGHTS PER MONTH

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• Refer to Other Information
• Click "Print Preview" to review the entire announcement before applying.
• Must be a U.S. Citizen or National
• IRS Employees with Career or Career Conditional Appointments

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Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-12 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience with electronic composition methods (including but not limited to HTML (Hypertext Markup Language), XML (Extensible Markup Language), and JavaScript); Determining specifications for the printing of manuscript, i.e., selection of typography, layout, composition, format, paper stock, and other printer's instruct ions; Negotiating or administering contracts for procurement of manuscript and illustrations, printing, binding and allied services, or printing stocks (paper, inks, etc.); Managing a printing plant that produces printing either for the government or private industry customers; Performing production control work in a large printing plant; Serving as a sales representative for a wide variety of printing equipment; Analyzing the price and cost of preparation and production of printing; Planning, estimating, and scheduling printing on a full-time basis for a variety of publications; Printing processes and equipment and their capabilities, limitations and applicable uses; Industry-wide product design standards, publishing standards, electronic and digital publishing systems, including source file management, standard file formats, markup languages, concept and use of a core repository, and electronic composition and delivery to prepare a variety of procurement documents; Program and product management principles, distribution methods, federal budget process, forecasting production scheduling and estimating to perform program and product planning and printing activities; Experience with the requirements and limitations of the various contracts issued by the Government Publishing Office (GPO).

-The experience may have been gained in the public sector. private sector or Volunteer Service . One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).

Education

Additional information

One (1) Position is located in Wage and Investment, Operating Division, Customer Assistance, Relationships and Education (CARE), Media and Publications, Multimedia Production, Information Technology, Tax Products, to be filled at one of the following locations: 1111 Constitution Ave NW, Washington, DC (DC0022), 5000 Ellin Rd, Lanham-Seabrook, MD (MD0278), 4800 Buford Highway, Chamblee, GA (GA1016), 4050 Alpha Rd, Farmers Branch, TX (TX0302), 2525 Revenue, Bloomington, IL (IL2525), 985 Michigan Ave, Detroit, MI (MI0800), 7125 Industrial Rd, Florence, KY (KY3016), 400 North Eighth Street, Richmond, VA (VA0088), 1160 W 1200 S, Ogden, UT (UT0036)

POSITION DESCRIPTION: 93699
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:

• We may select from this announcement or any other source to fill one or more vacancies.
• This is a bargaining unit position.
• Alternative work schedule, staggered work hours or telework may be available.
• Must meet IRS telework eligibility requirements
• Tour of Duty: 8:00am-4:30pm
• Temporary Appointment NTE 1-3 Years, May Be Extended, May Be Made Permanent
• The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.

IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.