Customer Service Representative I - Revenue

Fairfax, Virginia
We offer a comprehensive salary and benefits package.
Apr 27, 2021
May 11, 2021
Customer Service
Full Time

About Fairfax Water

Fairfax Water is a respected leader in the drinking water industry, supplying drinking water to nearly two million people in the communities of Fairfax, Loudoun, Prince William, Herndon, Vienna, Alexandria, Falls Church, and Fairfax City.  We are Virginia’s largest water utility and one of the 25 largest water utilities in the country, serving one of every five Virginians who obtain their water from public utilities. We aim to uphold customer trust by providing water of exceptional quality and reliability at a reasonable price, supporting the high quality of life and economic vitality of Northern Virginia.

Description – Customer Service Representative I – Billing (Revenue)

Under close supervision of the Supervisor, Revenue Management performs billing procedures required to efficiently, accurately, and completely record revenue.

Essential functions include:


Graduation from high school and a minimum of two years related experience, or any equivalent combination of education, experience and knowledge.  Ability to effectively plan, organize, and communicate orally.  Ability to effectively communicate with co-workers in writing.  Ability to perform accurate basic mathematical computations.  Ability to establish and maintain productive working relationships.  Proficiency with a personal computer and ability to quickly learn software applications. Ability to respond to emergencies and work overtime when necessary.  Must pass a controlled substance (drug) test for employment. 

To review the full requirements for the position please go to our website at and apply online.  Fairfax Water offers competitive salaries as well as a comprehensive benefits package, including excellent health insurance, tuition reimbursement, flexible spending accounts, and a defined benefit retirement plan.  Applications must be received by May 11, 2021 at 4:30PM.