Communications Specialist Ii - Digital Communications Coordinator

Location
Fairfax, Virginia
Salary
$59,679.36 - $99,466.43 Annually
Posted
Apr 24, 2021
Closes
May 15, 2021
Ref
21-00731
Hours
Full Time
Job Announcement

Serves as a communications professional in a large transportation agency that includes a large fixed-route transit system (Fairfax Connector). Develops and implements comprehensive digital, online and social media communication programs in a deadline-driven environment. Develops and manages content for agency websites and serves as a lead publisher for the agency's social media accounts. Manages the agency’s web content accessibility requirements. Provides customer service to the public through various communication platforms. Participates in the planning and execution of internal and external communications and program marketing. Assists with Fairfax Connector passenger information, which includes updates and alerts for service interruptions and schedule changes through various online platforms. Implements online and social media communications strategies for countywide Transportation Demand Management (TDM) issues and initiatives, which include Fairfax Connector bus service, ridesharing, employer outreach and other programs designed to reduce single-occupant travel. Coordinates projects with partner organizations such as the Virginia Department of Transportation (VDOT), and Washington Metropolitan Area Transit Authority (WMATA), Metropolitan Washington Council of Governments (MWCOG). Assists with media relations and events management and responds as essential personnel in emergencies. Some evening and weekend work will be required. Off-site meetings and visits to project sites may require the operation of a personal or County vehicle. Duties are performed under the direction of the department's Head of Communications. Performs other duties as assigned.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following: a bachelor's degree in communication, journalism, public administration, political science, or field related to a department's business, plus five years of progressively responsible experience in communication area of specialization or area of specialization of department represented. (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, and a driving records check to the satisfaction of the employer.
This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies).

PREFERRED QUALIFICATIONS:

  • Five years or more direct experience in providing digital, online and social media communications for local, state or federal government agencies. Demonstrated success in website development and use of social media for business operations.
  • Detailed knowledge of Web content management systems and HTML.
  • Familiarity with video production and editing for digital media platforms. Working knowledge of Adobe Premier.
  • Experience marketing transportation programs or services. Familiarity with multi-modal transportation, especially transit planning and operations. Knowledge of fundamentals of graphic design software, photo editing tools, and general publication standards.
  • Strong oral and written communication skills, including the ability to write for multimedia.
  • Demonstrated ability to work independently in a fast-paced collaborative team environment

PHYSICAL REQUIREMENTS:
Ability to stand, stoop, bend, stretch, walk, climb, sit, kneel, crouch, reach, crawl, lift and handle materials with manual dexterity. Ability to lift up to 25 lbs. Ability to input, access, and retrieve information from a computer. Visual acuity to review detailed drawings, plans and documents.
Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings. Conducts periodic field observations requiring standing, riding, and exposure to the elements (weather). Ability to operate a motor vehicle All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

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