Supervisory Aviation Technical Systems Manager (Manager, Technical Operations Safety Services Team)

Washington, D.C
Apr 20, 2021
Apr 22, 2021
Full Time


This position is located in the Air Traffic Organization (ATO), Safety and Technical Training Service Unit, Safety Directorate, Safety Services Group (AJI-1500). This Group is responsible for analyzing reports and data to formulate corrective actions for continuous improvement, and serves as collaborative liaisons between different lines of businesses.

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Apply advanced technical knowledge of National Airspace System (NAS) equipment, procedures, or safety interventions, including their interrelatedness and functions, to develop policies, processes, equipment, and training to mitigate identified safety issues. In this capacity, he/she directs and manages technical and non-technical staff and ad-hoc interdisciplinary technical teams who evaluate and analyze data, investigate events, policies, processes, equipment, and training to identify non-compliance and safety gaps. This work is critical to the safety of the NAS and the flying public.

Utilize skill and expertise applying program/project management principles to formulate positions and to establish and mange financial, business and planning activities that support accident and event investigations. He/she defines, plans, and organizes assigned budget, staff and other resources to accomplish objectives for his/her organization. Manages budget and performs critical aspects of the budget planning process, including projecting short and long-term future needs and justifying resource requirements. He/she plans; communicates the Group's vision and objectives; sets priorities; assigns tasks and responsibilities; monitors and evaluates performance; coaches and develops employee capabilities; approves leave; and takes, recommends or approves corrective/disciplinary actions, as appropriate. He/she uses coaching skills to train staff, to improve workplace and to engage in conflict resolution. Actively promotes, supports, and participates in the Federal Aviation Administration's (FAA) Equal Employment Opportunity and Diversity Programs.

Apply advanced technical knowledge of the NAS and Safety Management System (SMS) to assess services, report findings, and recommend actions to reduce risk. He/she oversees and directs team members in the research, evaluation, and preparation of detailed analysis of Unmanned Aircraft System (UAS), NAS equipment and procedures and related safety data. Using experience analyzing data developed through multiple safety reporting processes and corrective action requests, he/she manages and directs the development of Corrective Action plans that address safety hazards in the NAS. He/she develops innovative approaches to resolve highly complex problems related to the SMS. He/she directs the evaluation of safety barriers and mitigations to determine their effectiveness and relevance and to develop innovative approaches to resolve highly complex problems related to technical operations safety issues.

He/she has frequent contact with customers, including FAA senior executives, leaders of the aviation industry, and other external stakeholders such as other federal agencies and representatives from Congress. He/she participates in planning efforts that cross organizational lines within the ATO and the FAA. He/she communicates the Directorates vision and organizational objectives to stakeholders and customers throughout the FAA. Has authority to make commitments within guidelines and works with senior management to identify and jointly solve problems.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)


Applicants must demonstrate at least one year (52 weeks) of SPECIALIZED experience equivalent to the next lower grade/pay band (FV-J or FG/GS-14) in the Federal government. Specialized experience is defined as that which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position, and is typically in or directly related to the line of work of the position to be filled.

  • Experience applying program/project management principles to formulate positions and to establish and oversee financial, business and planning activities.
  • Experience analyzing reports and data to formulate corrective actions for continuous improvements to the National Airspace System (NAS) operations.


You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**


Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

1. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website:

2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.

In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension and/or Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

3. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.

4. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

5. Some, all, or none of the applicants may be interviewed.

6. In accordance with HRPM EMP 1.29/1.29a, this position MAY be a Career Enhancement Program/Career Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility. Pay retention is not guaranteed.

**Due to the Pandemic, and individual states with different phases of reopening, your report date to your official duty station/facility will be delayed. You may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.**

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

ALL applicants MUST submit the following:

(1) resume with complete work history; and

(2) a copy of your most recent SF-50 (Notification of Personnel Action).

For guidance on how to create a Federal resume, visit

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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