Information Technology Specialist (Systems Analysis)

District of Columbia, D.C
Apr 17, 2021
Apr 25, 2021
Full Time


The Systems Analyst will report to the Chief, District Branch within the CM/ECF Division, in the Case Management Systems Office (CMSO). The analyst will support system design and development efforts by providing business analysis, documenting functional and non-functional requirements, conducting impact analysis, and business process analysis for one or more software products developed within the CMSO.
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The analyst will provide support to the office in an Agile environment and serve on one or more Agile teams composed of IT professionals (both government employees and contractors). This is a hands-on position and requires interactions with various stakeholders across CMSO, the AO, and multiple offices and customers nationwide.

The duties of the position may include, but are not limited to:
  • Consulting with product owners, customers, key stakeholders, or end-users to elicit and specify requirements.
  • Developing requirements into user stories and acceptance criteria.
  • Grooming the product backlog and prioritizing requirements/user stories.
  • Assisting the Product Owner in defining the product scope, vision, and roadmap.
  • Providing system analysis and subject matter expertise on issues and bugs.
  • Conducting business process analysis, workflow analysis, and business process reengineering.
  • Working closely with all CMSO divisions to improve efficiencies and effectiveness.
  • Interacting with internal and external stakeholders, IT specialists, contractors, and others to develop and implement optimal technical solutions given time, budget, and cost constraints.
  • Working with product owners, program managers, developers, testers, and end-users to ensure application designs meet business requirements.
  • Providing technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
  • Facilitating and providing support for product demonstrations.

  • Travel Required

    Not required

    Supervisory status

    Promotion Potential


    Conditions of Employment

  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete a FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • All new AO employees must identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
  • Relocation expenses may be provided, but only if authorized by the Director of the AO.

  • Qualifications

    Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

    Specialized experience : Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience performing business analysis, writing user stories and acceptance criteria, eliciting functional and non-functional requirements, documenting business processes, and working in an Agile environment.


    This position does not require education to qualify.

    Additional information

    The AO is an Equal Opportunity Employer.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

    You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    For this job announcement the following documents and/or information are required:
    • Resume - Any written format you choose to describe your job-related qualifications.
    • Citizenship - Include country of citizenship on resume.
    • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
    • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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