Associate Director (Department of Program Services)

Washington, D.C
Apr 17, 2021
Apr 25, 2021
Executive, Director
Full Time


The incumbent of this position will serve as the Associate Director of the Department of Program Services and will report to the Director of the Administrative Office of the U.S. Courts.
Learn more about this agency


The Associate Director (AD) of the Department of Program Services (DPS) serves as a senior executive providing leadership and vision for the DPS and supports the federal judiciary through a broad range of services to include: judicial, court, probation and pretrial support, data analysis, and case management. The DPS oversight includes, but is not limited to, strategic planning, coordination, and program assessment, policy and Judicial Conference Committee support coordination; support for judges and chambers staff; support for court executives, court programs, and the critical supporting functions assigned to each of these program, system, and service areas.

The AD serves as the lead executive on all matters relating to programmatic support and services for the federal courts nationwide. The AD is responsible for leadership and oversight of the work of subordinate offices responsible for providing administrative and operational matters affecting judges and their staff. DPS includes the following six offices: (1) the Associate Director's Office, (2) Judicial Services Office, (3) Court Services Office, (4) Probation and Pretrial Services Office, (5) Judiciary Data and Analysis Office, and (6) Case Management Systems Office. Duties and responsibilities include, but are not limited to:
  • Working with AO executives and their staffs on strategic planning, agency operations, problem resolution and the development of new and innovative programs to support the AO's mission of supporting the courts.
  • Serving as principal advisor to the Director and Deputy Director, other judiciary officials, committees and subcommittees of the Judicial Conference of the United States, and advisory groups on all functions related to the work of judges and court operations.
  • Providing overall direction, strategic planning, coordination, and management for the department.
  • Reviewing the progress of the Department's offices in achieving critical milestones and assessing the effectiveness of DPS services.
  • Providing guidance to the staff who support Judicial Conference committees and Judiciary policies under the jurisdiction of DPS.
  • Fostering and maintaining productive relationships with AO executives and staff; judges and court unit executives; executive and legislative branch officials, and other external stakeholders.
  • Representing the Director and speaking on behalf of the AO with top officials of other government organizations, as well as public and private stakeholders, on major policy issues affecting the Judiciary.
  • Managing the budget and human resources for the department.
  • Administering the Supreme Court Fellows Program.

  • Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    Promotion Potential


    Conditions of Employment

  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete a FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • All new AO employees must identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
  • More than one selection may be made from this announcement.
  • All requirements must be met by the closing date of this announcement.

  • Qualifications

    Applicants must have demonstrated experience which shows competence in the qualifications as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which includes interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

    Specialized Experience: Applicants must have at least one year (preferably at least three (3) years) of specialized experience equivalent to the GS-15/JSP-15/CL 31 level which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience which provides evidence of progressively responsible leadership responsibility that is indicative of executive-level managerial capability and directly related to the skills and abilities outlined in the Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs) listed below.

    Specialized experience for this position is:
  • Experience in overseeing and managing high-level programs or organization with responsibility for managing highly visible program matters where competing interests must be effectively handled and resolved;
  • Experience in overseeing complex budget, personnel, and IT matters; and
  • Experience in implementing strategic plans to increase organizational efficiency and effectiveness to accomplish organizational goals and mission.
  • Additional Assessment : Applicants who meet the specialized experience requirements also will be assessed on the following Mandatory Technical Qualifications (MTQ) and Executive Core Qualifications (ECQ). A narrative response for each Mandatory Technical Qualification iand Executive Core Qualification is a mandatory requirement.. Applicants are asked to submit their written narratives in a separate document and submitted as part of their application package.

    **Exception : Applicants currently serving under a career AO Executive Service (AOES) or Senior Executive Service (SES) appointment, eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program (CDP) approved by OPM are not required to submit a narrative response for the Executive Core Qualifications (ECQ). If you have completed a SES Candidate Development Program (CDP) approved by OPM, please submit a copy of your certification with your application package. You are required to submit the mandatory Mandatory Technical Qualifications (MTQ's). Failure to submit narrative statements to the MTQ's and ECQ's will result in being marked as ineligible.**

    Mandatory Technical Qualifications: Applicants seeking this AOES position must have at least 3 years of experience that demonstrates the following (please address your experience in narrative form):
  • Demonstrated experience in managing a complex multi-level organization to include integrating organizational operations with the agency's strategic plan, mission, vision, values, and objectives.
  • Demonstrated experience exercising managerial authority to set long range goals and objectives, translate objective into specific projects, determine program emphasis, plan for long range staffing and organizational needs, manage organizational changes, and decide on the full range of personnel actions affecting resource-related elements.
  • Demonstrated experience presenting and representing at high-level meetings, coordinating with all levels of staff, attending conferences both within and outside the agency to develop program and department responses, recommendations, proposals, reports, and other documents.
  • Ability to successfully meet customer expectations as evidenced by a proven track record of strong customer service orientation.
  • Ability to demonstrate consistent emphasis on equal opportunity, affirmative action, and avoidance of discrimination in employee selection, promotion, and training and other personnel activities and actions.
  • Executive Core Qualifications (ECQs) : A narrative response for each of the following qualifications is mandatory. LEADING CHANGE. This core qualification involves experience in developing and implementing an organizational vision, which integrates key national and program goals, priorities, values, and other factors. The incumbent must be able to develop new insights into situations, question conventional approaches, encourage new ideas and innovations, and design and implement new or cutting-edge programs/processes. The incumbent must also be able to think strategically, formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment while capitalizing on opportunities, managing risks, and overcoming obstacles. Key Competencies: Creativity and Innovation, Continual Learning, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision) LEADING PEOPLE. This core qualification involves experience in designing and implementing strategies, which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission, and goals, including adherence to EEO guidelines. This includes fostering an inclusive work environment where diversity and individual differences are valued, managed, and leveraged to achieve, through teamwork, the vision and mission of the organization. The incumbent should be able to develop others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods. This includes taking a long-term view and building a shared vision with others, acting as a catalyst for organizational change, and influencing others to translate vision into action. (Key Competencies: Organizational Awareness, Interpersonal Skills, Integrity/Honesty, Conflict Management, Team Building, Developing Others, Leveraging Diversity) BUSINESS ACUMEN. This core qualification involves experience in building and managing a workforce based on organizational goals and staffing needs. It also involves ensuring that employees are appropriately recruited, selected, appraised, and rewarded, and taking action to address performance plans. The incumbent should have experience in managing a multi-sector workforce and a variety of work situations, and in developing and managing budgets and contracts. This includes keeping up-to-date on technological developments, making effective use of technology to achieve results, and ensuring access to and security of technology systems. (Key Competencies: Financial Management, Human Resources Management, Technology Management, Procurement Management) RESULTS DRIVEN. This core qualification involves experience in stressing accountability and continuous improvement, making timely and effective decisions, and producing results through strategic planning and the implementation and evaluation of programs and policies. The incumbent should have the requisite technical knowledge to identify and pursue appropriate outcomes, as well as practical experience in anticipating and meeting the needs of both internal and external customers, delivering high-quality products and services, and resolving issues and problems. (Key Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility) BUILDING COALITIONS/COMMUNICATION. This core qualification involves experience in developing networks, building alliances, and collaborating across boundaries to build strategic relationships and achieving common goals. This core qualification also involves identifying the internal and external politics that impact the work of the organization. The incumbent should have experience in persuading others, building consensus through give and take, and gaining cooperation from others to obtain information and accomplish goals. (Key Competencies: Influencing/Negotiating, Oral Communication, Written Communication, Partnering)


    Additional information

    The AO is an Equal Opportunity Employer.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

    You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    For this job announcement the following documents and/or information are required:
    • Resume - Any written format you choose to describe your job-related qualifications.
    • Citizenship - Include country of citizenship on resume.
    • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
    • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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