Network/telecommunications Analyst Ii

Location
Lorton, Virginia
Salary
$65,493.17 - $109,155.49 Annually
Posted
Apr 17, 2021
Closes
May 01, 2021
Ref
21-00676
Hours
Full Time
Job Announcement

Lead support on maintenance of the Supervisory Control and Data Acquisition (SCADA) system for both Wastewater Treatment Division and Wastewater Collection Division. Performs PLC and VB programming and analysis tasks such as analysis, design, configuration, or upgrade of the SCADA process automation system. Maintains Noman Cole Plant telecommunications systems and network environment consisting of Cisco network switches, router, servers, printers, workstations, and business applications including plant internal security camera systems. Provides data communications and network support to wastewater collection division through the installation and configuration of data communications hookups for network hardware. Provides second-line problem diagnosis and troubleshooting for wastewater collection pump stations SCADA system running on CoxMetro Ethernet. Responds to Wastewater management IT service calls, and support telecommunications equipment. Experience troubleshooting and resolving a variety of network, desktop, server, field device, hand held, and/or remote access issues. Must be detailed oriented with strong analytical and critical thinking skills. Excellent communication and interpersonal skills. Experience managing multiple priorities and tasks with competing deadlines. Experience working independently and in a team environment with shared responsibilities. Experience working well under pressure. Experience in the installation, configuration and management of Microsoft Windows servers in a LAN/WAN environment. Working knowledge of network based management of resources utilizing tools such as scripting, group policy, SMS and Active Directory. Working knowledge of security protocols.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
  • Provides support functions for assigned agencies;
  • Facilitates the installation of cabling and services;
  • Reviews, evaluates, and approves work order requests;
  • Analyzes and prioritizes agency requirements and designs, implements, and programs software changes accordingly;
  • Responds to customer service requests;
  • Evaluates systems problems, performs diagnostics on suspected problems, and recommends or implements solutions;
  • Assists the help desk in problem determination and solution;
  • Oversees network/telecommunications projects related to new construction, agency relocations, and similar actions;
  • Coordinates activities with planners, engineers, vendors, and agency management;
  • Reviews time frames and cost estimates of requirements and alternatives;
  • Schedules vendors and appropriate staff;
  • Evaluates projects for cost effectiveness and current and future usability;
  • Assists in the planning of distributed local area networks;
  • Administers local area networks;
  • Plans and implements system security;
  • Installs, configures;
  • Establishes backup and recovery procedures;
  • Installs, repairs, configures, maintains, troubleshoots, and upgrades PC's, LANs, and related equipment and software;
  • Performs site inspections to ensure adequate cabling, power and facilities;
  • Evaluates capacity, availability, and performance of existing facilities;
  • Evaluates the need for and implements migration from one network operating system to another.
  • Performs day-to-day network administration;
  • Installs and configures PC's and component parts;
  • Configures for network operation and proper communication;
  • Installs software;
  • Maintains system files, databases, and related programs;
  • Maintains network security;
  • Assures proper operation and maintenance of hardware and software;
  • Troubleshoots problems;
  • Develops and provides training for users;
  • Assesses agency business needs and recommends solutions;
  • Maintains system records and documentation;
  • Develops, schedules, and provides training for users;
  • Provides technical assistance and resources to other staff as needed.


Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;
  • Knowledge of communications network management and router configuration;
  • Knowledge of a variety of hardware and software, cabling, power requirements, ancillary equipment, etc. related to network operations and telecommunications systems;
  • Ability to plan, schedule, and coordinate special projects and assignments;
  • Ability to evaluate and make recommendations on different applications software packages;
  • Ability to oversee, monitor, and maintain network and telecommunications operations;
  • Ability to communicate effectively, both orally and in writing;
  • Ability to assist users in solving systems problems;
  • Ability to translate technical terminology into terms understood by management and employees;
  • Ability to develop and provide training;
  • Ability to establish and maintain effective business relationships.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus three years of network and/or telecommunications experience; or a bachelor's degree in such fields; plus one year of experience in network or telecommunications system design, analysis, installation, and troubleshooting.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and driving record check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
Experience working with electronic controls (PLC programming) and Supervisory Control and Data Acquisition (SCADA) System. Certification such as Microsoft Certified Systems Administrator (MCSA) or equivalent, or higher. Ability to work on multiple tasks. Experience with Windows 2008/2012 server, Active Directory, ODBC, MS Office 2010, Windows 7/8, TCP/IP, Ethernet, and HW/SW troubleshooting. Excellent interpersonal skills. Possession of a valid driver's license. Ability to communicate effectively, both orally and in writing and ability to translate technical terminology into terms understandable to management and employees. A good team player.

PHYSICAL REQUIREMENTS:
Must be able to lift a minimum of 50 pounds. Must have good vision. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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