Quantico, Virginia
Apr 16, 2021
Apr 19, 2021
Full Time


Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
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Summary of Duties: Leads Custodial staff in accomplishment of work. Demonstrates work methods and provides training and work-related guidance for lower grade workers. Relays instructions to personnel, sets work pace, assigns tasks and gets work started. Ensures that workers have the necessary tools and equipment to perform the assigned duties. Reviews and spot checks work in progress and upon completion to ensure proper quality of work is performed. Corrects any discrepancies that are found. Informs supervisors of work progress, operations problems, need for supplies and equipment, actual or potential delays and similar items. Walks and inspects facility public areas, back of house areas, and exteriors several times per day. Must be alert to alcohol abuse, and take appropriate action.

Performs custodial duties as required. This includes cleaning lodging corridors, public areas and back of house areas. Works closely with laundry attendants and Housekeeping teams to support efficient, safe and effective overall housekeeping operations. Removes soiled linen and terry from vacant guest rooms and suites. Transports soiled and clean linens and terry to and from laundry and Housekeeping closets. Dry mops and wet mops floors. Uses "wet floor" signage and observes other safety protocols when cleaning. Thoroughly cleans public areas and back of house areas to include dusting, furniture, sweeping floors, vacuuming rugs, emptying wastebaskets, and cleaning and sanitizing public and employee bathrooms, including walls, partitions, commodes and sinks. Cleans and sanitizes breakfast facilities, to include refrigerators, tables, seating, walls and flooring. Using a ladder, washes ceiling fixtures, windows and dusts drapes and blinds. Removes scuffs and marks from walls. Arranges furniture in a neat and orderly fashion as directed. Empties vacuum cleaners as required. Maintains close control over issued master keys and maintains guest security and privacy at all times. May assist with periodically rotation of mattresses as directed. May assist with periodic deep cleaning projects. Initiates work requests to Maintenance team as needed. Delivers items to guests such as amenities, rollaway beds, cribs, blankets, etc. as directed. Periodically strips, waxes and polishes tile flooring. Reports missing or broken articles to supervisor. May be required to moves furniture to clean underneath. Collects lost items in vacant guest rooms and turns into facility lost and found as per procedure. Maintains a detailed perspective about cleanliness throughout the facility.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Travel Required

25% or less - Varies

Supervisory status

Promotion Potential


Conditions of Employment

  • See Duties and Qualifications



Skills and Knowledge: Knowledge of proper uses of a variety of special cleaning and sanitizing solutions and ability to remove different kinds of stains from a wide variety of surfaces. Possess ability to clearly communicate general and specific instructions, both orally and in writing. Must be able to safely operate floor and carpet cleaning machinery and equipment. Ability to read and understand directions on labels and printed instructions.

Responsibility: Performs duties independently within the framework of prescribed procedures. Works with specific oral and written instructions. Assigns duties to personnel and ensures they are completed correctly and in the allotted time given. Checks with supervisor when situations arise that have any questionable aspects to the tasks.

Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.

Working Conditions: Work is normally performed indoors under normal conditions. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions.

MISSION ESSENTIAL STATUS: This position is designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations (nature or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.


Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.



How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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