Business Director - New Accounts Fraud
- Employer
- Capital One
- Location
- McLean, Virginia
- Closing date
- May 14, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Business Director - New Accounts Fraud
As a Business Analysis Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
The Customer Protection New Account Fraud team is responsible for the strategic direction of our application stage and early account fraud controls for the Consumer Bank. This involves monitoring current and emerging fraud risks, managing a suite of fraud controls, acting as an advisor to internal partners, and owning the customer experience associated with identity verification processes. Your work will help grow the Consumer Bank by stopping fraud while welcoming good customers.
Core Responsibilities include, but are not limited to:
1. Chart the path for our new account fraud strategy. Connect with marketing, product, and checking strategy teams to build a 3-5-year vision. Requires building expertise in fraud, partnerships with industry colleagues.
2. Lead strategic conversations and develop materials for use with senior leadership. Requires excellent communication to synthesize complex data and tell a story.
3. Advise on fraud risks and enable the bank's growth agenda in partnership with marketing, business strategy, product, design, and tech leaders. Requires executive presence and stakeholder management.
4. Build and optimize a portfolio of fraud defenses, including machine learning solutions built internally and provided by external vendors, internal policies and rules, and customer-facing identity verification methods. Coordinate with product and tech partners to evaluate fraud capabilities and develop business cases. Requires strong quantitative acumen and strategic thinking.
5. Own annual assessments and refreshes of the fraud business strategy and quarterly routines. Partner with second line Credit Risk Management functions on oversight.
6. Act as a people manager for a team of analysts to support fraud trend monitoring, defense optimization, business case development, and execution.
Basic Qualifications:
- Bachelor's Degree
- At least 7 years of experience in quantitative analysis
Preferred Qualifications:
- Master's Degree
- 10+ years of experience in analysis
- 2+ years of experience in financial services
- 2+ years of experience in consulting
- 2+ years of experience in fraud
- 3+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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