Deputy Assistant Commissioner, Information and Technology

Ashburn, Virginia
Apr 15, 2021
Apr 22, 2021
Full Time


Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services

The salary range for this position is $132,552 to $199,300.00 per annum. The total compensation package includes other benefits and options.

Total employer paid contributions are worth approximately $20,000 - $27,000 excluding paid vacation and sick leave, paid holidays, and performance-based bonuses.
Learn more about this agency


Note: This amends Reassignment Opportunity Announcement EXSER-21-11072785-CBP to change the area of consideration to accept applications from qualified current and former Members of the Senior Executive Service (SES), and SES Candidate Development Program Graduates, who were certified by an OPM Qualifications Review Board - and to extend the closing date from 04-15-21 to 04-22-21.

As Deputy Assistant Commissioner, Information and Technology (OIT), at U.S. Customs and border Protection (CBP), you will lead a staff of 2,200 employees, who support CBP's business processes with the design, development, programming, testing, implementation, training, and maintenance of the agency's automated systems. You will be responsible for the maintenance of applied technologies, and you will oversee both in-house and cloud-based applications and systems including hardware, software, data, network, video, radio, and voice communications. You will also oversee the identification and evaluation of new technologies for applications in support of CBP business processes.

You will oversee all aspects of the cyber security program; the establishment of automated interfaces between CBP, other countries, various trade groups, and government agencies; and matters related to border security, trade, and mission support processing and systems development. OIT personnel are responsible for managing all aspects of tactical communications, including the 24x7 operations of the National Law Enforcement Communications Center.

You will support the Assistant Commissioner, OIT, in overseeing:

Information/Data - Application Programs : Data Management (Data Services and Analytics); Agile Application Development, Network Engineering, Application Maintenance, Software and Platform as a Service Offerings, Mobile Application Development and Maintenance, and software system Architecture.

Technology/Systems - Infrastructure Programs : Cloud Computing; Technology Training; Help Desk Services; Logistics and Supply; Depot/Engineering Support/Repair; Field Support; Network Engineering, Network Management; Data Center Infrastructure and Services; Tactical Communications; and Field Technology Infrastructure.

Enterprise IT Governance : Governance to support all CBP Mission areas, FITARA (Financial Management, Acquisition Management, Workforce Management, IT Portfolio Management), IT Strategy, Performance Management, Enterprise Architecture/Technical Reference Model, and Data/Information Resource Management (IRM), including Records Management.

Cybersecurity: Security across an IT/IRM Lifecycle, including 24x7 security operations and compliance with FISMA and Privacy Act.

Trusted Partner Initiatives : Support for regular reviews with mission stakeholders, focusing holistically on their program issues, requirements, and portfolio management.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

Who May Apply: Applications will be accepted for this Reassignment Opportunity from qualified current and former Members of the Senior Executive Service, and Graduates of an SES Candidate Development Program, who were certified by an Office of Personnel Management (OPM) Qualifications Review Board. U.S. citizenship is required.

Selective Service: If you are a male and are hired, and if you were born after December 31, 1959, you must certify that you have registered with Selective Service System, or are exempt from having to do so under Selective Service law.

The Immigration Reform and Control Act of 1986: Seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in our country. This law requires employees to provide a document or documents that establish identity and employment eligibility.

Position Designation: This position is designated as Career Reserved


You must show in your résumé that you possess the five Executive Core Qualifications (ECQs) that apply to the SES, and the Technical Qualification listed below.

Executive Core Qualifications - Mandatory

ECQ 1 - LEADING CHANGE : The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - LEADING PEOPLE : The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - RESULTS DRIVEN : The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - BUSINESS ACUMEN : The ability to manage human, financial, and information resources strategically.

ECQ 5 - BUILDING COALITIONS : The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Technical Qualification - Mandatory

Demonstrated experience with AGILE methodology-based software development, and the operation
and maintenance of cloud-based systems.


Additional information

Relocation Bonus: CBP may authorize a relocation bonus (not to exceed 25% of basic pay) for an eligible selectee. A service agreement is required.

Relocation Expenses: We may choose to pay your relocation expenses in accordance with Federal Travel Regulations.

Background Investigation: This position is a sensitive position and the tentative selectee must undergo and successfully complete a background investigation as a condition of placement/retention in the position. A Top Secret security clearance is required.

Note: The Federal Government does not to deny employment to individuals who are currently or who have been unemployed, nor does it deny employment to individuals who have had financial difficulties through no fault of their own.

Drug Testing: This position has been identified as a Testing Designated Position under the Customs and Border Protection, Drug-Free Workplace Program. Satisfactory completion of the drug test is a condition of placement and/or employment in the position and the incumbent(s) of this position is thereafter subject to Random Drug Testing.

Travel: Occasional travel is required.

Leave: You will earn 26 vacation days and 13 days of sick leave per year. In addition, the Government observes 10 regular paid holidays each year.

Probationary Period: You will serve a one-year probationary period unless you previously completed the probationary period in the SES.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the quality and extent of your total accomplishments, experience, and education, and you may undergo an interview and reference check. The U.S. Customs and Border Protection Executive Resources Board (ERB) will review results and make recommendations on final selection to the appointing authority. You must meet all qualification requirements and have previously been certified by an Office of Personnel Management (OPM) Qualifications Review Board (QRB) to be considered for this position.

U.S. Customs and Border Protection:
  • is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.
  • provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process
Credentialing , Suitability/Fitness , National security

Required Documents

Political Appointee Employee Verification: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Financial Disclosure: If you are hired, you will have to complete a Public Financial Disclosure Report within 30 days after appointment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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