Sr. Director, Product Management
- Employer
- Capital One
- Location
- McLean, Virginia
- Closing date
- May 13, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Sr. Director, Product Management
We are looking for highly motivated individuals who enjoy the challenge of improving our customer experience and taking it to the next level. Things that might tip us off you're not the right person for this position:
- You think Square is just a geometric shape
- Rasberry Pi looks misspelled
- A mobile wallet is your money running away from you
- Thinking about your money gives you hives
In this role you will:
- Be accountable for enterprise wide platform, product team, and extended team for critical customer servicing interactions (more than 20k internal users), driving a massive transformation of how we service our customers
- Create cutting edge, cloud based, full stack in house platform fueled by real time data and machine learning (v1 nearing completion)
- Have direct ownership of large portfolio of tech teams in addition to fostering community of ~100 tech teams, product managers, and designers building on platform
- Lead a highly dynamic and multi-disciplinary team and critical enterprise grade platform. You will translate business strategies into products that delight our customers and position our company for substantial growth and disruption. You are a dynamic product owner familiar with Agile methodology who will rally the team and work in a highly collaborative environment.
- Collaborate with internal partners. You will be exceptional at developing and nurturing relationships with key internal stakeholders in support of Capital One's lines of business.
- The successful candidate will be able to understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience. The Product Manager will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives.
- Create architecture, common capabilities, resilience, design system
- Recruit, lead/inspire, and develop a large product organization, develop and own roadmap to transform 100mm+ customer interactions per year
- Lead large cross functional team of engineers, product managers, analysts, designers, data scientists
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 8 years of experience in digital product management
Preferred Qualifications:
- Bachelor's Degree in Computer Science or Engineering
- MBA or Master's degree
- 5-8 years of experience translating business strategy and analysis into consumer facing digital products
- 5-8 years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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