Supervisory Information Technology Specialist
SummaryThis position is in the Vendor Performance Management Division, Information Technology Acquisitions Office, Business Management and Planning Directorate, Bureau of Information Resource Management in the US Department of State. The incumbent functions as the Chief of the Vendor Performance Management Division who directs high-level Federal and contractor staff in providing Information Technology contract performance management, analysis, and reporting to IRM and its partners. Learn more about this agency Responsibilities Supervises six federal employees and directs the work of twelve contract positions; formulates annual and multi-year work plans and budgets; prioritizes work to ensure proper alignment of efforts with strategic goals. Ensures equity of performance standards, and rating techniques; grants promotions and reassignments; gives advice and counsel to employees; hears and resolves complaints from employees and, effects major disciplinary actions. Guides the development of performance measures and strategies to ensure delivery of services meet or exceed expected performance levels; oversees the development and maintenance of the framework, policies, and processes. Establishes procedures to evaluate risks and vulnerabilities of contract performance; oversees the responses to performance-relate issues; reviews complex solicitations and make expert recommendations for establishment of performance criteria. Establishes and maintains liaison between senior officials within the Department, and organizations and its partners; provides authoritative advice and counsel on current and proposed IT acquisition policies, contracts and resource issues. Travel Required Not requiredSupervisory status Yes Promotion Potential 15 Job family (Series) 2210 Information Technology Management Help Requirements Conditions of Employment Incumbent will be subject to random drug testing. US Citizenship is required. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. New supervisors must successfully complete a 1 year probationary period. This is a supervisory position. Statement of Employment & Financial Interest required prior to appointment. Verification of employment eligibility in the United States is required. QualificationsApplicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:Attention to Detail - Ensures Division plans, goals and objectives are consistent with those established by IRM and DOS and modifies and enhances Division plans in response to changing requirements.Customer Service - Provides expert advice to customers and partners on the implementation of various contract performance measures to include earned value management, key performance indicators, quality assurance surveillance plans, incentive and disincentive plans, deliverable milestones in support of PMBOK best practices.Oral Communication - Makes authoritative presentations to senior Department managers that review the impact of new technologies and systems support efforts on the Division and justifies and defends financial proposals and budget requests for VPM projects and programs.Problem Solving - Identify and oversees resolution of problems and adjustments in budget and participates at Directorate level in consideration of important acquisition strategy or delivery issues and management activities.AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:Candidate must have at least 4 years of experience drafting statements of work, evaluating solicitations, and developing quality assurance surveillance plans for performance-based service contracts.Candidate must have at least 2 years of experience developing, measuring and reporting on key performance indicators.Candidate must have at least 2 years of experience implementing, managing or operating an Information System that will collect data, filter by specific performance metrics, automate performance reports, and present data via an on-line dashboards. Experience establishing a new and innovative IS solution, preferred."NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position.In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:Ability to assign, review, and supervise the work of others;Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;Ability to adjust to change, work pressures, or difficult situations without undue stress;Willingness to consider new ideas or divergent points of view; andCapacity to "see the job through."EducationSee the qualifications section of this vacancy announcement for education requirements, if applicable.Additional informationEMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - US law requires organizations to employ only individuals who may legally work in the United States - either US citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from US Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.For reasonable accommodation at the US Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department.Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:Experience with budget preparation and executing tasksExperience managing resourcesExperience performing quantitative analysis and evaluationExperience in IT acquisition management policies and procedures outside the federal government.Experience developing performance metricsExperience serving in a liaison capacity Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click here.Qualified candidates are assigned a score between 70 and 100. Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority. If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience. This may result in a lower score, which may also eliminate you from consideration for this position.Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity. Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. To preview questions please click here. Read more Background checks and security clearanceSecurity clearance Top Secret Drug test required Yes Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process National security Help Required DocumentsAll required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 pm Eastern Time (ET) on the closing date of this announcement.1. Resume - your resume or any other written format you choose should contain the required information as specified in the "How You Will Be Evaluated" section. Insufficient information will result in an ineligible rating.2. A completed online job specific self-assessment questionnaire through the Department's automated system "Gateway to State".3. Transcripts - if applicable, see the Qualifications section of the announcement. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.4. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you must submit the required supporting documentation (certificates, certifications, etc.) with your application by the closing date.5. Performance Appraisal - All current Federal employees and reinstatement eligible applicants must submit a copy of your most recent completed annual performance appraisal that includes the final rating. If a performance appraisal does not exist, is incomplete or unavailable, a Form DS-1812 (Applicant Appraisal) or equivalent form from another agency signed by the current supervisor is acceptable. Mid-year progress reviews will not be accepted.6. Current, former, and non-competitive Federal employees must submit SF-50s (Notification of Personnel Action) that show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Examples include promotion & within-grade increase actions. Award SF-50s often do not show this information. Multiple SF-50s may be needed to show all information.7. Veterans who are preference eligibles OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 is preferable) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement.Current Federal employees applying under the Veterans Employment Opportunities Act (VEOA) must submit a qualifying SF-50 to show you meet time-in-grade requirements.If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, in addition to the DD-214 or certification, you must also submit a current version of the SF-15 (Application for 10-Point Veteran Preference), dated October 2013, and the required supporting documents listed on that form. Previous editions of the SF-15 will not be accepted. For more information on veterans' preference, click here. To gain access to your DD-214 online, please visit: -service-records/get-service-records.html.For more information on Veteran Authorities, consult the Vet Guide.8. CTAP/ICTAP eligibles must submit a copy of the appropriate documentation with their application. See links below:ICTAP Considerations CTAP Considerations9. If you are applying under a special hiring authority you MUST submit proof of eligibility with your application. For information related to special hiring authorities for severely disabled persons visit: you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.