Founded in 1987, IMG has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.IMG is hiring a Senior System Administrator with TS/SCI to support the Enterprise Service Desk (ESD) for our customer in Fort Belvoir, VA.This position supports a 24X7X365 Enterprise Service Desk. 1st shift: 10pm - 6am2nd Shift: 6am - 2pm3rd Shift: 2pm - 10pm+ Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions+ Provide support for implementation, troubleshooting and maintenance of IT systems+ Manage IT system infrastructure and any processes related to these systems+ Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.+ Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem+ Provide support for the escalation and communication of status to agency management and internal customers+ Provide support for the dispatch system and hardware problems and remains involved in the resolution process+ Configure and manage UNIX and Windows operating systems+ Installs/loads operating system and application software+ Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof+ Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance+ Integrate new technologies into new and existing systems including the transition and migration of corporate systemsDesirable Skills / Experience:+ Ability to provide in-depth experience in trouble-shooting IT systems+ Be able to provide detailed analysis and feedback to agency management and internal customers for escalated ticketsClearance Required: TS/SCI prior to considerationBaseline Certification: CompTIA Security+ CE or equivalentComputing Environment Certification: MCSE Cloud Platform and InfrastructureEducation/Years of Experience:HS or GED and 10 years experienceAssociates and 8 years experienceBS and 6 years experienceMS and 4 years experienceIMG COMPANY BENEFITS+ Health, dental, vision, and life insurance+ Short term and long term disability insurance+ 401(k) with generous company match+ Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)+ 20 days of personal leave plus paid federal holidays+ Professional development and training assistanceInformation Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.ID: 2021-4268 External Company Name: IMG Information Management Group, Inc. External Company URL: Telecommute: No