Human Capital Specialist

District of Columbia, D.C
Apr 10, 2021
Apr 17, 2021
Full Time


This position is located in the Government Accountability Office (GAO), Human Capital Office (HCO), Processing and Information Center (PIC). HCO is a business partner for strategic human capital management.

The incumbent serves as a Human Capital Specialist responsible for conducting quality assurance reviews of personnel and payroll actions and time and attendance. In addition, the incumbent will serve as a lead for the Human Capital Assistants in the execution of personnel operations.

Learn more about this agency


This position is located in GAO's Professional Development Program for Operations Staff (PDP-OPS). PT-I Operations staff begin their careers by participating in a two year developmental program. The PDP-OPS experience includes a combination of on-the-job and classroom training, regular feedback and coaching, and exposure to different projects, issues, and management styles. You will be placed with various projects and assignments that provide you with a range of developmental opportunities. Throughout the program, advisers will track participants' progress. PDP-Operations participants undergo progress reviews every six months and receive a pay adjustment based on their performance.

Every 6 months during the developmental program, a Performance Review Group (PRG) session will be held to evaluate your performance and determine whether you will receive a pay increase. To qualify for a pay increase, you cannot have received any unacceptable performance ratings.

Duties for this position may include, but are not limited to the following:

- Assist Senior HCS with providing advice and assistance to employees and managers on processing personnel actions, basic pay, overtime pay, pay retention, severance pay, back pay, settlement of claims, and payroll rules, regulations, and
laws to identify concerns, resolve pay errors and discrepancies.

- Support to management in the areas of compensation, payroll and personnel processing, and leave and partner with HCO senior leadership as an advisor responsible for providing information, guidance, and recommendations.

- Assist management on specific requests and help resolve problems by providing guidance in the solution related to military issues, documentation for intranet webpages and leave policies.

- Assist with providing advice and guidance to managers and employees on work scheduling and hours of work requirements and flexibilities (including alternative work schedules) and premium pay entitlements associated with various work scheduling scenarios ; and leave oversight (including holiday, advance leave, and parental leave).

- Assist with coordinating with other HR staff on agency operating procedures and processes for the leave share, alternative work schedules, and recruitment, relations, and retention incentive programs.

- Assists in reviews and evaluation of new or proposed T&A application (webTA) procedures and guidelines for impact on organizational practices.

- Compiles and reviews WebTA reports biweekly to access areas of improvement with time and attendance processing.

- Facilitates the execution of a full range of technical support activities related to personnel action processing, payroll, and processing new employees to include resolving administrative errors and discrepancies as well as developing solutions for process inefficiencies.

- Conducts quality reviews of electronic "Requests for Personnel Action" (SF-52) to ensure the accuracy of Nature of Action Codes (NOAC), legal authority, service computation dates, competitive status, remarks and other required data elements comply with GAO and Office of Personnel Management (OPM) regulations and procedural requirements.

- Conducts research and provides technical guidance on a variety of rules, regulations and policies to resolve personnel processing and payroll issues and discrepancies such as determining back pay and corrective actions, calculating pay
errors and corrections, as well as preparing documentation for NFC. Recommends procedural changes to improve quality and efficiency of administrative processes.

- Maintains and monitors various data reports from HR Connect (PeopleSoft) and the National Finance Center (NFC) to evaluate the status of personnel actions and collects data to prepare compound reports and make sound recommendations.

- Creates and maintains files for internal and external audits and inspections as well as document and data requests. Conducts quality assurance reviews ofadministrative operations processes to ensure consistency and compliance with
organizational policies and procedures.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship is required.
  • You may be required to submit a financial disclosure statement.
  • You must be suitable for federal employment.
  • Employees new to GAO must complete a one year probationary period.
  • Registered for Selective Service, if applicable. (

You must meet all qualifications requirements before the announcement closes.


Applicants must have 1 year (52 weeks) of specialized experience at the next lower band or level equivalent to the AC-II or GS-7 in the Federal Service, or comparable private/public sector experience which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience is defined as in-depth knowledge and skills in the areas of compensation, payroll and personnel action processing, leave, and performance management.

You must meet all qualification requirements before the announcement closes.


There is no education requirement for this position.

Additional information

This is not a bargaining unit position.

Based on the staffing needs, additional selections may be made through this vacancy announcement.

Selectee may be required to file a Financial Disclosure Statement.

Travel and relocation expenses will not be paid for by the GAO.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit

Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a one-year or two-year probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible.

All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA's):

• Knowledge of, and skill in applying, basic pay and premium pay laws and regulations sufficient to provide advice and assistance to managers and employees on pay rules and regulations to analyze employee and payroll information to identify and resolve errors or discrepancies.
• Knowledge of, and skill in applying evaluative methods and techniques sufficient to advise on and resolve moderately complex, non-controversial issues and make informed judgements on problems.
• Practical knowledge of Federal regulations and policies relevant to pay, time and attendance personnel action processing and pay transactions.

• Skill in the use of automated human capital systems in the area of processing personnel actions, payroll and time and attendance.

• Ability to set priorities, manage numerous tasks, projects and processes, each with different systems, processes and deadlines to ensure that all assignments are completed accurately and on a timely basis.

• Ability to utilize a variety of database systems and software; recognizing their interrelationships to maintain data and produce quality reports.

• Ability to meet and work with a wide range of internal and external customers to coordinate and make recommendations, process actions, coordinate work projects, and exchange information.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

You must provide a complete application package which includes:

- Resume: must be created using the USAJOBS resume builder and show relevant work experience.

- If you are using your education to qualify (even partially), you must submit a copy of your transcripts. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you will be required to provide official transcripts. Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service.

- Veteran Hiring Authority Eligibles: VEOA, VRA, and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.

- Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent), showing tenure, type of service (competitive/excepted) and the highest grade held.

- If you are applying under the Schedule A hiring Authority for individuals with disabilities, you must submit proof disability.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. (TEXT SHOULD BE BOLD)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs