Public Affairs Specialist

Department of State - Agency Wide
Washington, DC
Apr 06, 2021
Apr 13, 2021
Accountant, IT
Full Time
SummaryThis position is located in the Bureau of Consular Affairs, Front Office, Office of Public and Congressional Affairs, Outreach Division. The mission of the Outreach Division is to educate the American public and international audiences about Consular Services by developing , marketing, and promoting public awareness campaigns. Learn more about this agency Responsibilities Plans, develops, and implements strategies for educating the American public and international audiences about the Bureau's mission, programs, and activities, and of the available consular services provided by the Bureau. Provides advice to CA directorates and offices in the planning , development, and execution of highly effective public outreach tools , methods, and practices forboth domestic and international audiences. Maintains liaison with external and internal stakeholders including but not limited to travel industry organizations and other federal agencies that assist infacilitating travel, to promote effective public outreach engagement . Analyzes CA outreach messaging and branding to selectappropriate promotion and informational branded materials for use during campaigns and at events. Plans and carries out efforts to identify the outreach training needs of the Directorates and Offices and develops, conducts, and/or facilitates portions ofoutreach related training sessions or workshops. Travel Required Not requiredSupervisory status No Promotion Potential 13 Job family (Series) 1035 Public Affairs Help Requirements Conditions of Employment Incumbent will be subject to random drug testing. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. US Citizenship is required. QualificationsApplicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:Experience in participating in a variety of activities to support outreach objectives including assisting in the planning of national outreach campaigns, events, crisis communications, and implementing outreach training.Experience in assisting internal counterparts and offices in developing outreach plans and strategies to ensure that relevant information about their programs and services are provided to targeted audiences and the general public at international, national, and regional levels.Experience in designing, maintaining, and updating digital content on social media platforms, collecting and analyzing data from these platforms to improve digital content and layout and to ensure the education and information needs of target audiences are being met. There is no substitute of education for specialized experience for the GS-12 position.Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:Experience in planning, developing, and implementing digital engagement campaigns to educate the American public and international audiences about the Bureau's mission, programs, policies, and activities. Experience in serving as the daily manager of a Bureau's social media accounts, to monitor and engage directly with the public on CA issues and inquiries.Experience in researching and monitoring trends in American and international public opinion about consular services and recommends changes in current strategies to respond to significant trends.Experience in independently analyzing, compiling, and reporting out on outreach activities and metrics to measure the success of the outreach program(s) in connecting with and educating relevant audiences. Experience in developing partnerships and collaborations with external and internal stakeholders to promote effective public outreach engagement. Developing and fostering relationships with these groups/organizations while identifying new opportunities for partnerships with businesses, community groups, and non-profit organizations on the national, regional, and local levels. There is no substitute of education for specialized experience for the GS-13 position.EducationSee the qualifications section of this vacancy announcement for education requirements, if applicable.Additional informationFor reasonable accommodation at the US Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department.Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:Ability to communicate in writing.Ability to plan and organize.Knowledge of the media environment as well as the principles and techniques of journalism.Ability to clearly and accurately communicate complex information to all audiences.Ability to understand trends in public and media attitudes.Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click here.Qualified candidates are assigned a score between 70 and 100. Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority. If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience. This may result in a lower score, which may also eliminate you from consideration for this position.Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity. Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. To preview questions please click here. Read more Background checks and security clearanceSecurity clearance Secret Drug test required Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process National security Help Required DocumentsAll required documents listed below, that are applicable to you, must be submitted to our automated system "Gateway to State" by 11:59 pm Eastern Time (ET) on the closing date of this announcement.1. Resume - your resume or any other written format you choose should contain the required information as specified in the "How You Will Be Evaluated" section. Insufficient information will result in an ineligible rating.2. A completed online job specific self-assessment questionnaire through the Department's automated system "Gateway to State".3. Transcripts - if applicable, see the Qualifications section of the announcement. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.4. If you are qualifying based on other criteria listed under the Qualification Section of this announcement, you must submit the required supporting documentation (certificates, certifications, etc.) with your application by the closing date.5. Current eligible DOS employees (per 3 FAM 2315) including non-competitive applicants must submit a SF-50 (Notification of Personnel Action) that shows the effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, AND submit a copy of your most recent completed annual performance appraisal that includes the final rating. If a performance appraisal does not exist, is incomplete or unavailable, a Form DS-1812 (Applicant Appraisal) or equivalent form from another agency signed by the current supervisor is acceptable. Mid-year progress reviews will not be accepted.6. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you MUST submit proof of non-competitive eligibility with your application. For information related to special hiring authorities for severely disabled persons visit: CTAP eligibles must submit a copy of the appropriate documentation with their application. See link below:CTAP ConsiderationsIf you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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