Junior Microsoft System Administrator

TechFlow, Inc
Fort Belvoir, VA
Apr 06, 2021
Apr 09, 2021
Full Time
Are you an innovative forward thinker who is excited about the possibility of transforming government? TechFlow is seeking a proven and experienced Junior Microsoft Systems Administrator to deliver comprehensive automation/information technology support to Department of the Army Intelligence Information Services (DAIIS) worldwide intelligence dissemination, data management, and knowledge management missions. The Junior Microsoft Systems Administrator enjoys a work environment where being entrepreneurial is expected, where innovation and new ideas happen every day, and where problems are solved by teams of passionate and confident individuals. Our culture thrives on out of the box thinking and the unique powerful expressions of our owners. As a 100% employee-owned company, our people have an expectation of commitment, accountability for their actions, and responsibility for success. We are a company of individuals who work hard to have an impact and make a difference. Support the identification and resolution of automation and information technology hardware and software issues and problems to maintain at least a 99% system availability rate Perform installation, configuration, administration and monitoring of enterprise class blade and storage technologies, to include performance optimization, patching, and updating of associated hardware and underlying operating systems Apply Security Template Implementation Guidelines (STIG) and security updates and hotfixes to address Information Assurance Vulnerability Assessments (IAVA) and security mandates within 30 calendar days of notification of update availability Provide detailed system matrices of DAIIS supported systems and applications to include utilization, uptime, storage availability, and performance on a monthly basis or as requested Analyze technical support requests and provide possible technical solutions and courses of action within10 business days of receipt of request Conduct testing of systems and applications immediately after configuration changes and software deployments to validate that changes and enhancements do not adversely affect system operation and performance Deploy DAIIS-developed and third-party commercial off-the-shelf (COTS) and Government off-the-shelf (GOTS) applications to production, integration, and staging servers within 15 business days of deployment request Conduct system upgrades as directed by customer leadership. * Ensure the availability and accessibility of an average of seventy (70) Microsoft Internet Information Services (IIS) for Windows Server websites hosted across eight (8) networks Respond to customer requests and contact customers by the end of the business day to confirm requirement receipt and provide an approximate time of completion Provide Continuity of Operations planning, evaluation, and execution of critical services during the quarterly IPR and update any required SOPs and instructions guides within five days of IPR completion Develop and maintain documentation which includes SOPs, TTPs, System Architecture Guides, and Diagrams for all DAIIS systems and hardware configurations adhering to organizational templates and policies Notify the Government of any unscheduled system outages within 30 minutes of each occurrence and record the outage to the operations log within four (4) hours Makes Configuration management data shall be timely updated within one business day of any modification or update of infrastructure and the contractor will report the updates/changes in their Monthly Status Reports Monitor and assume responsibility of trouble tickets assigned to the Systems Administration branch, assign specific tickets for resolution, and prioritize tickets in line with organizational goals of maintaining 99% system availability rate Provide after-hours on-site support to respond to system/application malfunctions Support SharePoint operations including portal/website maintenance, custom application maintenance, and general system support (perform STIGs, produce POAMs, ensure IAVM, etc). Requirements DoD 8570.1-M IAT Level II certification Three years of experience in server administration including supporting and managing servers in a production environment. Two years of experience in server administration applying systems patches and industry best practices on a Microsoft (MS) Windows Server 2012 R2 and later. Two years of experience customizing member servers through the use of Role and Feature additions for a Windows Server 2012 R2 or later configuration, Two years of experience managing Microsoft Active Directory, DNS, DHCP DoD 8570.1-M IAT Level II certification Computing Environment Certification RECOMMENDED: Microsoft Certified Solutions Associate (MSCA) - Windows Server 2012 or Windows Server 2016 TS/SCI clearance with SBI and ability to attain SI, TK, G, HCS, and NATO Secret clearance BenefitsTechFlow, Inc is 100% employee owned. Come make a difference in a job that contributes to your future and help us build an agile workplace! Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD)