SummaryThis position is located within the Department of Program Services, Court Services Office, Operations Division. The incumbent will serve as the primary point of contact for clerks of court and provide day-to-day direction and assistance in the programs and policies affecting the operations and efficiency of court clerks' offices and appellate and circuit units. Learn more about this agency ResponsibilitiesDuties of the position include, but are not limited to:Functioning as a subject matter expert in court operations, and serving as a primary point of contact with court unit executives and staff in an assigned region and within the AO.Providing comprehensive advice, guidance, and support to court unit executives and their staff in the areas of operations, case management, and administrative responsibilities.Administering national programs, work measurement reviews and revisions, and process redesign/re-engineering.Conducting studies and providing on-site management consulting assistance to identify and recommend solutions to management about operational and administrative issues and drafting written reports containing and supporting these recommendations.Monitoring caseload and other workload factors for trends and identifying issues or problems that may require further analysis.Developing and disseminating procedures, guidelines, training, and operating information through conferences, formal training seminars, publications, memoranda, and telephone contacts.Monitoring and analyzing legislation impacting the appellate, bankruptcy, and/or district courts, including tracking and implementation of approved legislation.Assisting in the analysis, development, implementation, and management of new court programs. Travel Required Not requiredSupervisory status No Promotion Potential 00 Job family (Series) 0301 Miscellaneous Administration And Program Help Requirements Conditions of Employment CONDITIONS OF EMPLOYMENT:All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of US citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified US citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at -in-government/non-citizens. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.All new AO employees will be required to complete a FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.All new AO employees must identify a financial institution for direct deposit of pay before appointment.You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.Relocation expenses may be provided, but only if authorized by the Director of the AO. Qualifications Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.Specialized Experience: Applicants must have at least one year of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience providing direction and assistance with programs and policies affecting the operations of federal appellate, bankruptcy, and/or district courts.Education This job series does not require education to qualify. Additional informationThe AO is an Equal Opportunity Employer. Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed. Read more Background checks and security clearanceSecurity clearance Not Required Drug test required No Help Required DocumentsFor this job announcement the following documents and/or information are required:Resume - Any written format you choose to describe your job-related qualifications.Citizenship - Include country of citizenship on resume.Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.