Diversity & Inclusion Talent Acquisition Partner-Customer Experience Management (CXM)

Columbia, MD
Apr 06, 2021
Apr 13, 2021
Full Time
Company Description: Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined theDentsuAegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com .Job Description: Role PurposeCXM is looking for a Diversity Recruiter to promote inclusion and reinforce a non-discriminatory mentality across the business.Ultimately, you will help us attract and retain a diversified workforce in Merkle CXM.Diversity Recruiter Responsibilities IncludeDeveloping and executing CXMs DEI recruiting strategy.Designing CXM's policies that promote diversity, equality in the Talent Acquisition (TA) process.Delivering training sessions to TA and hiring managers on how to make fair decisions and evaluate candidates objectively.Ensuring we use inclusive language in all hiring material. Auditing our job postings for cultural awareness.Targeting sources and platforms where diverse candidates congregate.Seeding CXMs talent pipeline with diverse candidates, to ensure we have diverse candidate slates.Key ResponsibilitiesManage the full-cycle recruiting process, build strong diverse pipelines, source passive candidates while engaging with inbound applicants.Leverage recruiting sources and Internet sourcing techniques to identify and engage active and passive candidates, including employee referrals, databases, college campuses, search engines, job boards, social media, user groups, and blogs.Partner with Hiring Managers across all levels, to create and execute recruiting strategies, and drive the hiring process.Manage multiple requirements, review candidate profiles, screen resumes, and update candidate pipeline progress in Merkle's applicant tracking system (ATS.)Conduct a thorough prescreen of all prospects prior to presenting to hiring manager for consideration.Coordinate closely with managers and Recruiting Coordinators to shepherd candidates through the process.Extend offers to candidates, coordinating closely with the hiring managers.Maintain knowledge of the industry landscape.Foster and cultivate an atmosphere of collaboration and teamwork across all relevant internal stakeholders.Establish objective, job-related employment criteria regardless of protected characteristics like age, gender, and race.Source, network with and proactively reach out to minorities, female candidates, people with disabilities or other under-represented groups.Advocate for minorities and ensure equality across all business functions.Review all communications, including our careers page and social media accounts, to ensure they're in line with labor legislation, respect human rights and have non-discriminatory languageQualifications: Relevant experience as a Senior Recruiter with prior experience working on DEI initiatives.Hands-on experience designing company policies like anti-discrimination and equal employment opportunity.Knowledge of labor and human rights legislation.Familiarity with online and offline sourcing (eg through professional networks or job fairs)Strong verbal and written communication skills.Participation in seminars and workshops around diversity in the workplace or relevant certification is a plus.Targeting sources and platforms where diverse candidates congregate. For example:https://www.blackjobs.com/https://www.blackcareernetwork.com/https://www.jopwell.com/This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.Additional Information: Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth,understandingand learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all.Merkleis an agency of Dentsu.All your information will be kept confidential according to EEO guidelines.