Job Summary Supervises and monitors the day-to-day activities of office support staff equal to a minimum of 2 FTEs. Provides work direction and assigns schedules. Minimum Qualifications Education/Training High school graduation or equivalent; Associates degree, business courses or administrative/secretarial training preferred. Experience 3 years administrative/secretarial experience; supervisory experience preferred. License/Certification/Registration No special certification, registration or license required. Knowledge, Skills & Abilities Working knowledge of assigned department's practices and procedures. Ability to handle sensitive situations. Good analytical and problem-solving skills. Ability to work independently. Working knowledge of Microsoft Word and Excel software applications. Strong commitment to quality and customer service. Excellent verbal and written communication skills. Primary Duties and Responsibilities Assists in the development of department goals, objectives, policies and procedures. Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations. Assists in the preparation of the department budget and monitors accounts on a timely basis; apprises management of variances. Maintains payroll records, time and attendance, and personnel records. Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required. Participates in multidisciplinary quality and service improvement teams. Performs a variety of complex and confidential administrative duties. Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends. Performs other duties as assigned. Responds to and resolves problems and complaints. Supervises procurement activities for the department, including purchasing, receiving, storage, inventory control and utilization of equipment, materials and supplies. Responsible for the maintenance, performance, and repair of equipment, furnishings and facilities. Supervises the daily clerical operations of the department. Assists in selecting, training, orienting, and assigning of department staff. Develops performance standards, evaluates performance, and conducts performance management planning. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information. Supervises the maintenance and preparation of records, files and other documents. About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, DC, region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.