AEM Business Analyst

Columbia, MD
Apr 06, 2021
Apr 09, 2021
IT, Systems Analyst
Full Time
Company Description: At Merkle, we help brands make the people-based marketing transformation. Using a combination of first- and third-party data, we create, target, and measure the highly customized customer experiences that not only drive immediate results in the form of today's response and conversion, but also build tomorrow's increased loyalty and customer value.We apply an industry-focused methodology to the solutions we provide, from customer strategy consulting, to audience and experience planning, to experience design and creation, to performance media and site execution. At the heart of these solutions is Merkle's deep heritage in the data, analytics, and technology capabilities that enable them.Our capabilities span people-based marketing disciplines: customer strategy, performance media, customer experience and personalization, customer relationship management, loyalty marketing, and enterprise technology services.Job Description: We are currently seeking a Business Analyst to join our Digital Experience team. This position will collaborate closely with our Technical Project Manager as well as Solution Architects. Note that this is a client-facing role to elicit functional and technical requirements. Experience working with geographically dispersed teams and UAT planning / execution is required.Responsibilities:Act as a Subject Matter Expert on CMS project implementations, answering questions from within the team as well as other team membersWork closely with the Solution Architect to refine requirements and break them down into meaningful chunks of work that can be handed over for development and testingWork with client Product Owner and team members to groom and refine features so that they are complete and conciseParticipate in Agile ceremonies and, if requested, facilitate these meetingsHelp with User Acceptance Testing (UAT)Maintain system documentation for the duration of assigned project(s)Qualifications: Experience:Strong experience in eliciting, defining, analyzing and documenting business and user needs in the form of business, functional, non-functional requirements, size, complexity, priorities, and risksStrong communication and problem-solving skills; ability to drive solutions with the clients and technical teamDeeply understand business processes/problems and bring that understanding to discussions with developers and designers, clients and other analystsRequired Skills:Adobe Experience Manager (AEM) experience on at least 2 major projects is a must (6.3 and above)Able to work in and support a team environment across different time zonesStrong project management and technology skillsExcellent written and oral communications skillsProficiency in Jira and Confluence (or similar tracking tools)* Willingness to travel when necessaryNice to Have:* Adobe Business Practitioner Certifications (AEM, Target, Analytics)* CMS experience (AEM, Drupal, Sitecore)* 2+ years in a client facing role (consultancy or digital agency preferred)Additional Information: Pleasenote that these are W2 opportunities only. We do not provide H1B visa sponsorship or work Corpto Corp.All your information will be kept confidential according to EEO guidelines.