Applications Analyst I
Job Summary Assists with the design, implementation, and maintenance of administrative, financial, or clinical applications.Helps with requirements definition, process and use documentation, product testing, product trouble shooting,product upgrades, and report development.Minimum Qualifications Education/Training Associate's degree or equivalent technical experience; Bachelor's degree in related computer field preferred.Experience 2 years related technical experience in healthcare or business environment preferred.Demonstrated experience in systems analysis/development, problem resolution, customer service, and information systems.License/Certification/Registration No special certification, registration or license required.Knowledge, Skills & Abilities Ability to deliver presentations. Generalized skills in problem solving and computer concepts, and strong analytical ability to solve technical problems. Extensive knowledge of current information systems processes and procedures. Competent in personal computing including office automation and communication and productivity applications. Knowledge of Microsoft products preferred including Access and Excel. Positive customer relationship skills to effectively interface with internal and external customers. Proven organizational skills.Primary Duties and Responsibilities Applies and demonstrates a working knowledge of current technology, trends, and/or developments in the healthcare industry in order to serve as a resource for the IS department.Contributes to problem analysis in support of decisions and planning in application processes. Assists in the development of solutions to meet project objectives.Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Develops test plans and performs basic software fixes/routine maintenance.Documents current business processes to aid in the process redesign.Interacts and provides initial support to internal IS customers and user community. Participates in meetings and/or committees in support of department objectives.Monitors performance of production applications according to quality assurance plansParticipates and/or assists in the development and execution of educator/trainer courses of core system/application functionality.Participates in the management of a database to log and track the status of all application file change requests. Performs and monitors the daily maintenance and audit of critical application files to ensure data integrity between interacting and interfacing systems.Performs and tests additions and updates to critical application files. Participates in the testing of software fixes, routine maintenance updates and software enhancements.Performs other duties as assigned.Provides basic support to customers within and beyond the corporate organization in the implementation and operational use of software applications. Assists customers and vendors by addressing information needs related to software performance and requests.Supports application tasks and/or projects using basic project management tools.Supports the development of user and application support documentation to stimulate optimal use of applications. Develops and updates support documentation in designated documentation repositories.About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, DC, region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.