Information Technology Specialist

Veterans Affairs, Inspector General
Washington, DC
Apr 06, 2021
Apr 09, 2021
Accountant, IT
Full Time
SummaryOIG is organized into seven operational units: the Immediate Office of the Inspector General, Office of the Counselor, Office of Audits and Evaluations, Office of Healthcare Inspections, Office of Investigations, Office of Management and Administration, and Office of Special Reviews. In addition to the Washington, DC, headquarters, OIG has offices located in more than 60 locations throughout the country. Learn more about this agency ResponsibilitiesOIG's Office of Investigations (OI) investigates potential crimes and civil violations of law involving VA programs and operations committed by VA employees, contractors, beneficiaries, and other individuals. These investigations focus on a wide range of matters including health care, procurement, benefits, construction, and other fraud; cybercrime and identity theft; bribery, embezzlement, and conflicts of interest; drug offenses; and violent crimes. OI is staffed by special agents, forensic auditors, and other specialized staff in headquarters divisions and regional field offices that use data analytics, cyber-tools, covert operations, and other strategies to detect and address conduct that poses a threat to or has harmed VA personnel, operations, and the veterans or other beneficiaries they serve. Through criminal prosecutions and civil monetary recoveries, OI's investigations promote integrity, patient safety, efficiency, and accountability within VA.The Information Technology Specialist position reports directly to the Special Agent in Charge (SAC) of the Cyber Investigations and Technical Operations Division (CITOD). The incumbent in this position supports the CITOD through a variety of IT technical duties, which include but are not limited to analysis, design, development, testing, maintenance, and support of the networked computer systems, workstations, servers, imaging appliances, and virtual machines utilized by the CITOD.As an Information Technology Specialist, you will:- Serve as the technical and data expert providing management principles, methods, and practices, including developing plans and schedules, estimating resource requirements, and defining milestones and deliverables within the life cycle of the digital forensics used by all organizational elements.- Plan, develop, and/or coordinate activities necessary to design, implement, and support operating systems (OS) through procurement and installation of appropriate systems software. Work with OIG IT to develop, test, and implement system patches and application updates.- Compute systems infrastructure, hardware, network operating systems (OS), virtualization, and terminal services environment requirements. Monitor physical environment, compute system infrastructure, manage all platform hardware and networking OS, and determine hardware platform and virtualization requirements for all servers. Perform OS configuration and management.- Develop, implement, and manage storage systems used by the CITOD, and manage backup processes (SANS, Servers, workstations, and laptops), systems, and subsystems. Coordinate the common use of core software across multiple platforms and troubleshoot procedures for related applications. Prepare strategies for recovery in the event of systems failure. Develop recovery methodology for the systems. Develop systems modifications to aid in recovery, which includes determining the cause of failure, documenting methods for preventing future problems, fixing software, and restoring files.- Organize data in the CITOD forensic network and assign names and definitions to the various records and files; and oversee the information placed in the archived system.Travel Required 25% or less - Travel nationwide under tight deadlines. The incumbent should anticipate frequent walking and standing as a component of this travel. Supervisory status No Promotion Potential 14 Job family (Series) 2210 Information Technology Management Similar jobs Computer Network Support Specialists Computer Support Specialists Coordinators, Network Information Technology Specialist (It Specialist) Network Coordinators Specialists, Computer Network Support Help Requirements Conditions of Employment Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be US Citizens or US Nationals. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your rsum.QualificationsYou must meet the following requirements within 30 days of the closing date of this announcement.To be qualified for this position at the GS-14 level, you must have at least one year of specialized experience equivalent to the GS-13 level that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is defined as work that involves:- Leading project teams in systems software & hardware project efforts; AND - Functioning as a technical authority regarding IT assignments; AND - Experience resolving problems with software, hardware and systems management, develop IT standards, policies and selecting or assisting in selecting computer equipment.In addition to meeting specialized experience, applicants must also show proficiency in 1) attention to detail, 2) customer service, 3) oral communication, and 4) problem solving. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:For the GS-14, you must have been at the GS-13 level for 52 weeks.Time After Competitive Appointment: Candidates who are current Federal employees serving on a nontemporary competitive appointment must have served at least three months in that appointment.Education This job does not have an education qualification requirement. Additional information- We may select from this announcement or any other source to fill one or more vacancies. Applicants who apply for this position may be considered for other positions within the Office of Inspector General that require the same knowledge, skills, and abilities.- This is a non-bargaining unit position.- We offer opportunities for flexible work schedules.- Full-time telework may be temporarily required if space is not currently available at the location chosen by the selectee. Selectees will be notified prior to their start date if this is necessary. Telework on a more permanent basis will be determined by management upon completion of all telework requirements and availability needs.CONDITIONS OF EMPLOYMENT:- A one year probationary period may be required.- Public Trust - Background Investigation will be required. - Must successfully complete a background investigation.- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the US- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.- Obtain and use a Government-issued purchase card for business-related travel.- File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application includes your rsum, responses to the online questions, and required supporting documents. Please be sure that your rsum includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your rsum may result in a "not qualified" determination.Rating: Your application will be evaluated in the following areas: Technical, Project Management, and Communication. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview and/or a writing assessment. Applicants who are selected for an interview may ask questions about the evaluation process at the time they are contacted for an interview.If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 92 or better to be rated as "well qualified" to receive special selection priority. To preview questions please click here. Read more Background checks and security clearanceSecurity clearance Not Required Drug test required No Help Required DocumentsIt is anticipated that there will be significant interest in the announcement. As a result, the announcement will close at 11:59 pm ET on the date of receipt of the 200th application or at 11:59 pm ET on 04/01/2021; whichever occurs first. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.A complete application includes 1. A rsum, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). All applicants are required to submit a rsum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your rsum. We suggest that you preview the online questions, as you may need to customize your rsum to ensure that it supports your responses to these questions. Please view rsum tips.CURRENT FEDERAL EMPLOYEES Documentation Relating to Your Federal Employment:- Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)- If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.PERFORMANCE APPRAISAL: Submit a copy of your most recent completed annual performance appraisal which includes the final rating. If you have not received a performance appraisal, please explain why in your application. CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.Recommended Documents:In addition, we recommend that you submit copies of the following:A list of awards received while employed with the Federal Government, if applicable. DO NOT send copies of the awards. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Our comprehensive benefits are very generous. Our benefits package includes: - Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.- Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.- Access to insurance programs that may be continued after you retire.- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.- A retirement program which includes employer-matching contributions.- Learn more about Federal benefits programs at: for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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