GBRICS Community Engagement Coordinator

Behavioral Health System
Baltimore, MD
Apr 06, 2021
Apr 11, 2021
Program Manager
Full Time
Behavioral Health System Baltimore, Inc. (BHSB) is seeking candidates for the position of Community Engagement Coordinator for the Greater Baltimore Regional Integrated Crisis System (GBRICS) Project. The position will work full time out of our Baltimore, MD office and reports to the GBRICS Policy Director. The position is responsible for identifying and creating meaningfulopportunities for communitymembers to share their experiences, provideinput into theimplementation of the GBRICSPartnership, and raiseawareness aboutbehavioral health crisis services in general. The Coordinator is charged with building and maintaining strong relationships with community stakeholders and engaging them in dialogues that further the vision and goals of the GBRICS Partnership. The Coordinator is tasked with facilitating engagement in Baltimore City and extending BHSB's reach into Baltimore, Carroll, and Howard counties by collaboratively interacting with groups across the region to listen and inform BHSB's work. This position requires some work outside of traditional office hours on evenings and weekends as well as travel throughout the region.This is a five-year grant funded position with funding provided by the Heath Services Cost Review Commission (HSCRC) Regional Partnership Catalyst Grant Program.The GBRICS Partnership is a new initiative that will invest $45 million over five years in behavioral health crisis response infrastructure and services. It was developed with the collaboration of 17 hospitals, four local behavioral health authorities, and leaders in Baltimore City, Baltimore County, Carroll County, and Howard County with the overall goal of reducing unnecessary Emergency Department (ED) use and police interaction for people in behavioral health crisis.This position works within the Policy and Communications department, that uses advocacy and communications strategies to advance evidence-based practices, policy reforms, and mobilize community action. The department manages internal and external communications for BHSB, oversees government and community relations, and implements public education and advocacy campaigns to create positive change. BHSB participates on several coalitions and collaborates with a range of partners to advance policies that support behavioral health and wellness. The department has a dedicated provider relations contact to assist providers with getting information and support from BHSB.The Community Engagement Coordinator will collaborate with GBRICS partners across the four-jurisdiction region to implement a community engagement and outreach strategy that will connect BHSB to the region's unique neighborhoods and foster collaboration that will support BHSB's mission and strategic priorities. Duties include: 1. Community Outreach and Engagement: Cultivate relationships with community leaders to foster trust and a shared sense of purpose in making the GBRICS crisis response redesign a success. Strategize about effective ways to connect with and communicate to community stakeholders from across the four-jurisdiction region and from diverse racial, socioeconomic, linguistic, and cultural backgrounds.Serve as BHSB's community liaison and attend community gatherings and events including but not limited to health fairs, festivals, and block parties. This position is expected to consistently be present and visible in the community.Identify and take part in community meetings and forums to learn of community concerns and authentically engage with community stakeholders.Provide briefings on the GBRICS Partnership and behavioral health crisis response in general to raise awareness of services and resources.Create strategic partnerships to facilitate communication to stakeholders and obtain feedback from stakeholders regarding behavioral health crisis services and GBRICS implementation. Use virtual and digital tools creatively to facilitate community engagement during the pandemic and beyond.Develop relationships with local government agency liaisons to create an open channel for sharing information and resources.Respond to requests from community groups and leaders wishing to connect with the GBRICS Partnership.Connect with communities by listening, seeking information, engaging in activities to understand community aspirations, being a dependable resource, and supporting their self-directed efforts to improve behavioral health and wellness.Serve as an ambassador of the GBRICS Partnership and efforts to improve and expand behavioral health crisis services. 2. Communications:Support implementation of a community engagement and outreach strategy to raise awareness about behavioral health crisis services as an alternative resource to calling 911 or using the emergency department.Inform public education marketing campaigns to promote the use of GBRICS services and facilitate obtain community input on effective messaging. Assess on an ongoing basis the communications tools needed to promote behavioral health and wellness in the community. Develop content for GBRICS Partnership community communications materials including but not limited to summary documents, flyers, etc.3. Other DutiesProvide staff support to the GBRICS Council Community Engagement Committee and other time-limited sub-groups.Must be available to attend evening and weekend events and community meetings as needed. Work effectively and collaboratively with others, both internally and externally.Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.Consistently work to apply a lens of equity,inclusionand anti-racism.Serve as part of BHSB's disaster response team as needed, in any capacity that is needed.Perform other duties as assigned.Knowledge, Skills and AbilitiesBachelor's degree in a related discipline (public health, social work, counseling/psychology, health communications, human services, etc.) preferred.Professional experience conducting community organizing, community health work, or related community engagement activities.Lived experience and a connection to the communities served is desirable.Knowledge of the neighborhoods and communities represented within the GBRICS Partnership (Baltimore City, Baltimore County, Howard County, Carroll County).Experience in community organizing and building strategic partnerships.Experience working with diverse communities and organizations, including diverse socioeconomic, racial, ethnic, religious, and ideological communities.Experience and ability to be culturally competent, to understand, communicate and work effectively and respectfully across all constituents that represent diversity of culture, such as demographics, socioeconomic status, race, ethnicity, and language.Strong oral and written communication skills, especially presentations at and facilitation of community meetings.Ability to resolve complex issues and prioritize tasks.Ability to work effectively with community organizations, community leaders, service providers, consumers, their family members, and other stakeholders.Ability to adapt communication style to multiple cultural environments and perspectives.Ability to interact in a virtual environment.Proficient using Microsoft Office Suite Word, Excel, Outlook, and PowerPointThis position does not supervise. This individual is also required to travel to other locations for meetings and other community events. Ability to travel 40% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and events. In addition, this position requires occasional work on evenings and weekends. BenefitsBHSB offers its employees a competitive benefits plan which includes and is not restricted to comprehensive Medical and HRA, Dental and Vision coverage, as well as a choice of four FSA plans and an employee paid Legal benefit. BHSB offers employer paid life insurance, short-term and long-term disability as well as a 403(b) plan and generous PTO.CultureBHSB is a nonprofit organization that provides leadership in advancing behavioral health and wellness. We advocate for and help guide innovative approaches to prevention, early intervention,treatmentand recovery to help build healthier individuals, stronger families and safer communities. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.BHSB respects and values diversity and is committed to creating a culture that is inclusive. BHSB is proud to be an Equal Opportunity Employer. BHSB strives to embody Integrity, Equity, Innovation,Collaboration and Quality inall ofour work. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.BHSB - About Us