Legal Administative Specialist

Baltimore, Maryland
Apr 07, 2021
Apr 13, 2021
Full Time


This position serves as a Legal Administrative Specialist, located in the Baltimore Regional Office. The incumbent provides specific information and comprehensive assistance to veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency
Learn more about this agency


  • Counsels Veterans and family members regarding benefits available through the VA as well as non-VA benefits available through other agencies.
  • Conducts in-person or telephone interviews to provide designated outreach services.
  • Explains pertinent Laws & Regulations regarding VA benefits.
  • Provides in-home counseling to Veterans who are geographically isolated or physically unable to visit a VA facility.
  • Obtains necessary information and complete a claim with the Veteran and/or family member present.
  • Advises claimants on VA benefits and rights.
  • Explains and provides assistance with documents and evidence required to apply for VA benefits.
  • Explains reasons for benefit-related decisions made by VA. Advises on the right of appeals and assists claimants in making appeals.
  • Maintains comprehensive information systems relating to specialized Veteran groups to identify opportunities for improvement.
  • Speaks to individuals or groups or otherwise represents the agency on media programs involving matters of interest to Veterans.
  • Participates in events and outreach programs and serves as a resource for the Veteran community.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is: GS-10.

Work Schedule: Full time, Monday through Friday, 8:00a.m.-4:00p.m
.Compressed/Flexible Schedule: Available
Telework: Not Available
Virtual: This is not a virtual position
Position Description Title/PD#: Legal Administrative Specialist; 03701A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 04/12/2021

1. TIME-IN-GRADE REQUIREMENT : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
  • For a GS-09 position you must have served 52 weeks at the GS-07 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

1. Applicants must have (1) year of specialized experience equivalent to at least the next lower grade (GS-07). Specialized experience is: experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the positions, and that is typically in I or related to the work of the position to be filled. Examples of specialized experience that may be qualifying are: experience counseling individuals on benefits available to them, benefit eligibility criteria, utilizing electronic processing systems to respond to customer inquiries.
2. Successfully completed master's or equivalent graduate degree or successfully completed two 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

Combining Education & Experience : If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information .
Volunteer Experience : Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements : This position is primarily sedentary with some walking, standing, bending, and/or carrying lightweight items.


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

  • DATA MANAGEMENT: Ability to utilize electronic processing systems to meet customer needs by answering inquiries, monitoring and updating data, and preparing correspondence.
  • WRITTEN COMMUNICATION: Ability to communicate in writing in a clear and concise manner.
  • ORAL COMMUNICATION: Ability to communicate orally with people from a wide variety of backgrounds and with varying degrees of understanding.
  • TECHNICAL COMPETENCE: Knowledge of benefit programs available to Veterans and their beneficiaries.

You will be rated on the following competencies based on your application for this position: Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
  • Resume detailing specialized experience and competencies as they relate to this position.
    • For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
  • Your most recent NON-AWARD SF-50 . The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
  • Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
  • Transcript if you are using education to qualify.
  • Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

    Similar jobs

    More searches like this