Program Manager

Washington, D.C
Apr 07, 2021
Apr 15, 2021
Full Time


The incumbent serves as a branch manager in the Air Traffic Safety Operations Oversight Division of the Air Traffic Safety Oversight Service (AOV). Oversees a team of technical professionals charged with conducting surveillance of safety standards of all air traffic elements in the Air Traffic Organization's (ATO) geographic area of responsibility in AOV. Branch staff includes a mixture of technical/engineering/analyst and administrative support positions.

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Positions are at the highest non-executive managerial level in a particular job category. Applies experience and expert technical knowledge applicable to his/her discipline, as well as an understanding of new technologies and methodologies, to perform critical tasks requiring the development of new concepts, systems, or innovative approaches. Identifies and resolves highly complex problems or issues which often cross organizational boundaries and impact on the accomplishment of FAA's strategic objectives. Also predicts potential issues and proposes recommendations for preventive action. Typical assignments may include: complex system design and integration; extensive research and analysis; investigation and inspection activities; compliance and enforcement actions; and direct responsibility to manage large, complex projects/programs.

Work includes complex projects/programs based on the objectives of the major subdivision, the LOB/SO, and frequently the FAA. Managerial duties include strategic planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of organization and employees; coaching and developing staff and organizational capabilities; approving leave; and taking or approving corrective/disciplinary actions as appropriate.

Applies a detailed knowledge of the technical aspects of the work that is directed; a detailed knowledge of budget, human resource management, and other administrative policies and procedures; and a comprehensive understanding of the objectives of the major subdivision, the LOB/SO, and the FAA. Applies experience and expert knowledge to plan and complete a variety of information management efforts. Typical assignments include: Defining and developing internal policies and procedures, predicting potential issues and proposing solutions and/or preventive actions.

Creates and manages databases to improve the efficiency and effectiveness of data provided. Analyzes programs and makes recommendations supported by qualitative and quantitative data to produce findings, identifies trends and other relevant information, often operating under severe time constraints. Advises senior leadership on matters concerning operational effectiveness and efficiencies along with the distribution of resources. Plans and conducts a variety of authoritative, comprehensive, complex, and sensitive projects and analyses.

Applies knowledge of FAA's NAS policies and procedures and the applicability of these programs and initiatives to AOV's mission and goals. Provides leadership for challenging and complex activities under the minimal direction of manager.

Contacts are internal and external. Often represents FAA as the primary technical authority for major projects, programs, and other areas of FAA responsibility. Formulates and recommends organizational positions on major projects/policies/issues to senior management. Prepares, reviews, and may approve organizational reports or policies for internal and external distribution. Develops briefings to convey strategic vision or policies to internal and external audiences.

Ensures continued NAS operational safety through the execution of AOV surveillance activities such as audits, assessments, inspections, and safety standards. Leads and directs the conduct of technical reviews in support of policy development and approvals granted to the ATO. Works collaboratively with key ATO personnel from Safety and Technical Training, Air Traffic Services, and Technical I Operations Service Units as well as the NextGen Office and the Airports line of business, among others.

Communicates the organization's mission, vision and objectives, setting priorities for all branch employees as well as assigning tasks and responsibilities.

Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Must be able to obtain and retain a Federal Government Travel Charge Card.


To view the complete qualification standard, applicants should reference the U.S. Office of Personnel Management Group Coverage Qualification Standard for Clerical and Administrative Support Positions:

To qualify for this position at the K-band, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J, FG/GS 14 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience may include but not limited to: Experience analyzing and advising management on the effectiveness of government programs and projects as well as providing feedback on productivity operations. Experience coordinating periodic meetings as well as plan, coordinate and monitor to promote integration of data systems. Experience managing and maintaining a Federal budget process (i.e. allocation of resources, mid-year reviews, year-end closings and funds control). Experience advising and executing of Workforce Planning of a variety of business management functions.

Applicants should include examples of specialized experience in their Work History.

Qualifications must be met by the closing date of this vacancy announcement.

We are not accepting applications from non-citizens.


Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

Due to the Pandemic, and individual states with different phases of reopening, the selectee's report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions and Technical Requirements in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Leadership and Management Dimensions and Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.

All, some, or none of the applicants may be interviewed.

Employees MUST submit their most recent SF-50, Notification of Personnel Action.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

This is not a remote position.

Permanent Change of Station (PCS): IAW FAA Travel Policy, fixed rate PCS is authorized. Current Federal government employees (transfers without a break in services) are eligible for fixed rate PCS up to $27K. All other selectee (s) are eligible for a fixed rate PCS up to $10K.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

Notification of Personnel Action (SF-50).

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or faxed to (609) 485-8995 on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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